Quote Originally Posted by acer5200 View Post
You realize that since you already paid for (cents) and received what you paid for (cents), the whole charge back argument becomes invalid right?
You are aware that since he paid for game cents whatever he bought with those said game cents are also inclusive? if he bought on wars to level his hero they are the same as having the game coins still on his account. Ya can quote TOS all ya like but international law is international law



As for the OP. He very clearly stated he was in Holiday mode, Came back and deactivated holiday mode to find his hero's missing

HE WAS IN HOLIDAY MODE WHEN THIS HAPPENED. HE WAS CLEARLY HACKED BY SOMEONE

And as an Online gaming company I'm sure Evony would be very seriously looking into this breach of their systems as they can be both held accountable for any losses and someone is obviously abusing their TOS....


Just a though though..... As a customer if what he paid for has been stolen while being held he would have it replaced


You deposit your money in the bank..... Someone hacks your account and steals you money.... Bank apologises and makes you go through the claims and forms and you get your money back

Anything you spend on is currency... You can either buy, sell or hold said items..... Otherwise stocks would be worthless, Cash would be worthless, Online casinos would not exist, online games would either be free or pay to play ( Weekly subscription )

Evony is a free to play game BUT you can increase your enjoyment by spending RL $$$$ on improving items...... And as Items are raffled or Gambled on on the wheel evony has already placed a real Dollar value on it's items
both on the wheel or res and the items shop.... And as such I am sure it would be protected in such circumstances,If evony fails to act on this report then they are showing they do not care about those who pay to play.....


It is VERY clear that certain forum guides put down those who spend and to them i say this..... Those who spend keep the game going. Without them you would not even have a game so Suck up your petty cheap lives and say THANK YOU for keeping the game free because without spenders you would not even have a forum to be a guide on



As for OP.... I'd suggest waiting a little for a response.... It can take a while....... But I'd Demand a response other than we are looking into it..... And keep looking into it.... Otherwise it could be swept under the rug to say and you'd have to start All over in the process


If it doesn't end amicably seek alternative measures