Well, about a few months ago, I asked helpspot about why I didn't get my 30 cents from the wheel. I waited and waited, but never got one response.
In fact, to be honest, I have never gotten a response within 3 days before. I just usually get the automated message that the ticket will be looked at and will get a response, blah blah blah. Maybe send that message when it has ACTUALLY been looked at instead of right as the ticket is filed.
Secondly, a while back I had a ticket open. I never got any sort of answer, but it didn't show up in my ticket list.



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