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Thread: Customer Service Feedback Thread

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  1. #25

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    In evaluating the feedback.evony.com site I have this remark:

    Remove the "ask a question" feature of this site. Also the "Report a Problem and "Give Praise" options.

    I'm following the RSS feed for this site and have come across many deleted threads (which you can still read). I'd suggest removing the ability to ask a question option, report a problem and give praise options if all you want are suggestions.

    If Evony is not active in this community (as it says at the top) then kill discussion. Don't reply to threads and don't give false hope when some questions are responded to that other questions might actually be answered.

    It has been stated that 4 ideas have been forwarded to the Devs from this feedback. I haven't seen anything (in what I have read) that hasn't been posted in the Evony Forum already.

    Edit: Opps I think I put this in the wrong thread - srry bout that ^^

    A golden rule in Customer Service is that the confused customer always says no. If, as you have stated in reply to several removed threads, that this site is only for suggestions and feedback, then it only seems logical to disable the features you don't want used.
    Last edited by Amikee; 12-06-2010 at 07:46 PM. Reason: Info
    Lady Amikee
    Retired-Just Observing Now

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