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Thread: Super Servers merge

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  1. #1
    Join Date
    Sep 2010
    Location
    Hacking the Gibson
    Posts
    179

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    I will be posting some more feedback after my thread soon, I got derailed trying to get some things changed, and one of the things I was working on got delayed. Hopefully mid week next week we will have a pretty cool new system for feedback and game suggestions. I know I am really exited for it.

    As for a ticket taking 7 days... hmm, I look at all the oldest tickets in the system and we have not had a ticket in a long time take that long. There may be some game ideas and suggestions that waited that long as we go through those in a group as they are not tickets that need immediate assistance. Yes I know it sometimes happened in past, but we have changed the way we do some things to prevent that from happening.

  2. #2
    Join Date
    Sep 2009
    Location
    From The Hot Zone
    Posts
    192

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    Quote Originally Posted by Thantium View Post
    I will be posting some more feedback after my thread soon, I got derailed trying to get some things changed, and one of the things I was working on got delayed. Hopefully mid week next week we will have a pretty cool new system for feedback and game suggestions. I know I am really exited for it.

    As for a ticket taking 7 days... hmm, I look at all the oldest tickets in the system and we have not had a ticket in a long time take that long. There may be some game ideas and suggestions that waited that long as we go through those in a group as they are not tickets that need immediate assistance. Yes I know it sometimes happened in past, but we have changed the way we do some things to prevent that from happening.

    I wish it was just 7 days,it's now more than 3 weeks Thantium!

    If you want me to PM you my ticket number and check it's gonna be almost a month without solving my issue and ofcourse the ticket is close(can't be updated),so that's why you don't have any older tickets of 7 days in age...

    Whenever I create a new ticket because my older 1 is closed,you drag the new one in the older 1,just tell me what to do,I'm tired of writing..

    I wanna Know what you Know that I don't Know!

  3. #3

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    Quote Originally Posted by Thantium View Post
    I will be posting some more feedback after my thread soon, I got derailed trying to get some things changed, and one of the things I was working on got delayed. Hopefully mid week next week we will have a pretty cool new system for feedback and game suggestions. I know I am really exited for it.

    As for a ticket taking 7 days... hmm, I look at all the oldest tickets in the system and we have not had a ticket in a long time take that long. There may be some game ideas and suggestions that waited that long as we go through those in a group as they are not tickets that need immediate assistance. Yes I know it sometimes happened in past, but we have changed the way we do some things to prevent that from happening.
    thats the same thing dawnseeker told us

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