today i opened a packet of mc vities rich tea biscuits and i was disappointed with quality. The biscuits were flat and dense.
Usually mc vities adds baking powder to make their biscuit height double. Unfortunately they failed with this set as the inner edge had risen and the rest was flat. I am very disappointed.
usually when they over bake the biscuits they have a nice darker golden brown colour but the inside is nice and crunchy.
To further my research on what had happened to the flat biscuits i had baked them myself again for 10 minutes. They started to get soft like marshmallows (weren't they supposed to get brown)

Then when i took them out of the oven they went back to their original state. After a while i picked up the biscuit and dropped it accidentally. It shattered like glass

What are you doing to your biscuits mc vities you cant be experimenting and selling the same test subjects?
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