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Thread: Slap in the face

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  1. #1

    Default Slap in the face

    So I went over to our training alliance yesterday to help out and alot of people were talking about the free coins they were getting. All these players had not spent on this server. They tried to explain how they had the option on their payment. The funny thing was nobody who spent had the option.

    People haven't spent seemed to get this


    People who had spend seemed to get this


    I am not a buisness owner but normally you should reward your best clients not your worst. I can handle bad customer service, I can deal with nerfs and reps who don't play the game (not talking of evony mods in the forum but people who work for the company), but honestly offering free coins to some people and not others is a slap in the face.

    Especially when they seem to give fre offers to non-spenders. Well I'm a non-spender now please tell me how I can get these offers.
    Last edited by webby189; 01-27-2011 at 11:12 PM.

  2. #2

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    Quote Originally Posted by webby189 View Post
    but honestly offering free coins to some people and not others is a slap in the face.
    This is that offer that was supposedly a "trial" around 3 months ago...

    http://bbs.evony.com/showthread.php?t=155515

    Quote Originally Posted by neko_lord View Post
    Quote Originally Posted by Dawnseeker View Post
    As with almost all things we test, this is random. If it is successful we'll widen the scope.
    ...but if it's not successful, some people will have the opportunity for discounts / freebies and others will not.

    A "test market" is geographically isolated from the other markets, however in this instance, the "market" is a server, which constitutes a single "market area".

    Players may be geographically removed from each other due to the nature of this being a game available from most locations on the planet, but they are all part of the same "market area" (a server).

    If you want to test market something, you need to pick a server and offer it to EVERYONE on that same server, else if the promotion is not continued, some people get advantages, where others do not.

    The way this is being handled at present is inherently unfair if the promotion does not continue past your "test" because of how you've structured the "test market".
    Last edited by neko_lord; 01-28-2011 at 02:28 AM.

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