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Thread: Evony Support? Does it really exist?

  1. #11
    Join Date
    Jul 2010
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    Well for one do not expect a reply for about a week or so thats generally how long it takes me to get a reply from them anyway . Second point do not expect them to do anything at all for you as you broke the rules by allowing another player access to your account (unless of course you cleared it with evony staff beforehand and had them approved as an account sitter for you, in which case you picked a bad person to account sit since they broke the rules you woulda been trying to follow by clearing it with evony to begin with).

    I'MMMMMMMM BAAAAAAAACCCCCCCCCCCCCCCCCCCCCCCKKKKKKKKKKKKKKKK!

    norr is basically a lesser version of shep
    hes not as awesome as me, but hell do root (nod)

  2. #12
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    Nov 2010
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    Quote Originally Posted by Khaotic View Post
    Alright so I had an issue with an account yesterday. I had let a friend watch my account on 148 for a few days. Well this wonderful friend of mine gave my info to someone else. Who promptly changed the password put a new security code and added a secondary email.
    And if you do be ready to lose real money because of jerks that play this game. Also this security code thing is great, use it, or someone else might use it to steal your account from you.
    Had a VH sit my account on my last server. Came back a couple hours early. My troops cantering towards his place taking my resources. He was a bit miffed as I had truced to keep the workload down which meant he could not do anything until after the truce.

    Best wishes to those who were in ICECOLD, MERC, HONOR on 131, SOLACE on 144, thePack2 on 158

  3. #13
    Join Date
    Oct 2009
    Location
    Saskatchewan Canada
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    Personally my alliance had an issue with a vice host that had a number of people log ins from over time, we had played together well over a year, he went mental one day released a bunch of peoples heroes, and reset 4 accounts in a 5 min period, luckily he didnt have my info but I know the ones that got reset, did get their accounts restored, they were angry and upset just like you, and it did take a few days, and their cities were regenerated randomly on the map but they did get everything back . . evony support does exist when its needed, but there are how many servers now? and how many players on each? its not always as instant or fast as we would like it to be.

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  4. #14

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    that why u should never give any one your info

  5. #15

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    Your SOL pal. that is not an evony problem. now when someone has an evony problem do to a glitch in programming. Your still SOL. so don't feel bad.

  6. #16

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    Quote Originally Posted by Khaotic View Post
    Alright so I had an issue with an account yesterday. I had let a friend watch my account on 148 for a few days. Well this wonderful friend of mine gave my info to someone else. Who promptly changed the password put a new security code and added a secondary email.

    So I try and fight to regain control of my account for a couple hours, finally I get control again. Only the guy reset my account on server 150 our of spite. The server I just spent 30 dollars on and bought items with said cents.

    So I get a support ticket. And send an email to billing. Explaining that I now have full control over the account again. My own security code, new pass, and my email in the secondary email field.

    Do I get any response? NO only the crap automated one from the ticket.

    Evony whats up? Its been about 20 hours now and not a single response.

    Im out 30 bucks, partially my fault for letting someone I trust (Hachi on server 148) watch my account. And also partially my fault for spending money on your game.

    But you could atleast do me the courtesy of responding to my email. I cant exactly file a dispute with paypal either, because 1. It isnt fraudulent, I processed the transaction, and 2. I did recieve the items. I just lost them because of untrustworthy players.

    Is there anyway I could get my account back on 150? I doubt it cause Evony support doesnt seem to exist.

    Im reasonably ****ed. I have been taken advantage of so badly.


    So heres a lesson to everyone. Dont share your details ever. And if you do be ready to lose real money because of jerks that play this game. Also this security code thing is great, use it, or someone else might use it to steal your account from you.
    I feel your pain and i understand why most players have such trust with others.

    What i can tell you is that i never gave out my account info to just anyone but my brother inlaw, family members and close personal friend. If for any reason they mess with my account, they cannot run from any physical retribution and they know it to well =).


    No offend intended, but trusting others who you just met in the server is taking a big risk.


    now to answer if evony support system exist, i can tell you this, they are trying very hard, but with millions of players and a large portion of them having atleast 1 or 2 complain on a weekly basis can add up therefore servicing concern on a timely manner can vary base on priority.
    Last edited by deadlysage; 02-23-2011 at 03:47 PM.

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