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Thread: Hero gone

  1. #21

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    i lost a hero on server 119 thats been 8 months since i last saw him
    i sent like 50 tickets only getting auto response
    but thats the only poopy like that has happened to me
    i must be luck

    hope u beat the system

  2. #22
    Join Date
    Nov 2009
    Location
    Montreal
    Posts
    35

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    Come on Dawn, this is a serious deterent to spend.

    I have people offering me their 1k heros for money with the merger coming. I would much rather spend 300$ on coins and get ports to get some crap started instead of buying a hero of a botter that pumped it up.

    Seriously now, server merger near and I have no top hero for months now. As I said, don't know if this is my jinx year or something, at least you guys came through with restoring my account, get me my hero back as well please.

  3. #23
    Join Date
    Mar 2010
    Posts
    2,610

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    The moral of this story is to never send troops out during or around maintenance time.

  4. #24
    Join Date
    Oct 2010
    Location
    ZZYZX Road
    Posts
    645

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    guthrum maybe post your support tickets on here, show them how many you have created - including the dates that they were created... maybe that way you'll get more of a response?
    http://i765.photobucket.com/albums/xx292/morgana5/Forum%20Sigs/139wip-2.png
    Started playing on 3-23-10, Retired on 4-2-12 - Sig from the purrfect Morgan le Fay
    "I used to have many flaws, now I'm down to two - everything I say & everything I do."

  5. #25

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    Quote Originally Posted by jorbaud View Post
    The moral of this story is to never send troops out during or around maintenance time.
    I think he lost it the day where there was double maintance. So not always managable. I had troops out as well, as I sent them thinking maintance was over and oups. Luckily none was lost.

  6. #26
    Join Date
    Nov 2009
    Location
    Montreal
    Posts
    35

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    Quote Originally Posted by Server139Player View Post
    guthrum maybe post your support tickets on here, show them how many you have created - including the dates that they were created... maybe that way you'll get more of a response?
    How many tickets does one really have to open for one problem to be taken care of

    Seriously? If this game was "free" I'd understand the indolence and delayed responses from the service team, but come on! It's stupid that it's actually cheaper to buy the hero of a botter, than spend the money on the hero and raise him yourself. It was my main hero, 1k with excal... raised him since s112... at a rate of 1 package monthly, sometimes two.

    Now, especially after my account got restored, I thought there we go, Evony really cares about its customers sometimes, but this?!? You are playing with my money here guys: I lost 30+ excals I had on Slayer, all the money I put into it, this is ridiculous.

    I went and I started on 151 too out of pure boredom, spent some there as well, but damnit, I want my hero back. How many ****en tickets do I need to open for a stupid thing to be taken care of.

    360777snwkpp <--- beginning of March, it is mid-April. Come on!

  7. #27

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    I am a friend of the person who lost his hero, it is sad to honestly know what he has been going through trying to get him back with no help in sight. Dawnseeker I know its not hard to check into something, in a world where people are losing their jobs you to have a job that deals with a gaming community, people arent asking you to save lives, just fix what you guys messed up. Take a little pride, maybe all of these reports against evony will come to pass, until then I am sorry to say the customer service sucks, most people will have the heart to admit when wrong, fix the problem yet for weeks servers have been laggy, we cant read reports, people are losing heros, and nothing is done on your part. I knew I could Lose heros to attacks that I lost, but not to server maint.

    Thank you,

    ps. please please please fix the lag on ss59

  8. #28
    Join Date
    Apr 2011
    Location
    I'm not telling...creepers....
    Posts
    78

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    This whole thing is a bunch of BS on evony's part. I'm sure its not that hard to give this guy his damn hero back. He's a paying player and demands a response at least from a real person!
    Kadesh - N1 (retired)
    DToX - 134 (retired)
    Toxik - 153 (active)

  9. #29
    Join Date
    Nov 2009
    Location
    Montreal
    Posts
    35

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    If it's a glitch at least give me the damn ON WARs to bring my 2nd best to the same level. Would be common sense, wouldn't it?

  10. #30

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    Quote Originally Posted by RageofNora View Post
    I am a friend of the person who lost his hero, it is sad to honestly know what he has been going through trying to get him back with no help in sight. Dawnseeker I know its not hard to check into something, in a world where people are losing their jobs you to have a job that deals with a gaming community, people arent asking you to save lives, just fix what you guys messed up. Take a little pride, maybe all of these reports against evony will come to pass, until then I am sorry to say the customer service sucks, most people will have the heart to admit when wrong, fix the problem yet for weeks servers have been laggy, we cant read reports, people are losing heros, and nothing is done on your part. I knew I could Lose heros to attacks that I lost, but not to server maint.

    Thank you,

    ps. please please please fix the lag on ss59
    couldn't have put it better myself

    thanx morgan xoxo

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