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Thread: Easter egg where are you? and chest ... ?

  1. #21
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    Dawn's not here.

    Thanks for the info, I'm going to forward this along.

    Flaming CHICKEN!
    Courtesy: Sturm

  2. #22
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    Quote Originally Posted by davemata View Post
    Dawn's not here.

    Thanks for the info, I'm going to forward this along.
    Sorry and thanks Dave

    Hopefully it gets resolved quickly, i need to buy more coins to holiday my account today
    Last edited by terribletom; 04-21-2011 at 11:04 AM.
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  3. #23
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    Greetings,
    If you are unable to see the Easter items, have no fear the items are there you just cannot see them! Please follow all instructions on this page and it should resolve your issues. Specifically you need to remove your flash temp files. Sometimes the flash files need to be refreshed to clear display issues in the game. Due to a Flash issue sometimes the client does not load the updated graphics files needed to display the files, this will reforce a load of the game client. Please be aware that the Easter Egg and Easter Chest is only sent to friends and not to yourself if you make a purchase.

    The Instructions are on this page
    http://www.macromedia.com/support/do...manager07.html

    Happy Easter, and sorry for any confusion.

    CSR Thantium

  4. #24
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    My items just showed up.

    thank you very much
    Last edited by terribletom; 04-21-2011 at 11:44 AM.
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  5. #25
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    Quote Originally Posted by terribletom View Post
    Hello good sir, as i already mentioned, i did indeed clear the flash temp files, and the best simply never showed up.

    I did not receive an egg after my alliance mate bought a chest.
    I also did not receive the key package when i bought my package this morning.

    Please understand, i "coin" quite a lot, i'm very familiar with the process, and this promotion is much like the others. I work a help desk job so i understand that user error and what not are usually to blame.

    I provided the transaction id, i have no items, my flash is clear, so is my browser. Please verify this yourself, i need to buy coins to holiday for the weekend, but i can't do that untill i receive the items i already paid for.

    I sent a bug report, provided the transaction id here and in game.

    Verify my account, i'll assume you can pull it up with the tranaction id.
    QMEC3NA439CGCTSR

    Usually if i buy a chest, a special chest containing a key and other items are availble in the same area i claim other chests. Then you open it, in order to open other chests.

    I got no such key, no such chest.
    Earlier today, i received a system mail saying that my alliance mate had sent me an easter package. I claimed the easter package but got no egg.

    The egg would be nice but i am more concerned with the items i paid for. I could dispute the charges but better for everyone if we can resolve this directly i'd think.
    Geesh man, they just said they were working on it. So you rather have them all talking to you instead of doing something usefull and fix it?
    How much trouble this may be, they can't go any faster now can they? Be happy that they're at least trying & responding anc confirming you will get it eventually. That's something you know. Because they surely don't do that to any issue that pops up sadly

    Nag nag nag. You sound like someone's wife.
    A simple "that doesn't work for me" wouldve done the trick.



    A new study shows licking a frog can cure depression.
    Down side is, soon as you stop, the frog get depressed again.

    >.<

    <3

  6. #26
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    Soz. dunno what happend here.
    Last edited by The Luda; 04-21-2011 at 11:52 AM. Reason: double-ish



    A new study shows licking a frog can cure depression.
    Down side is, soon as you stop, the frog get depressed again.

    >.<

    <3

  7. #27
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    Jun 2010
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    wooo ninja text

    finally got my eggs as well
    Sig by the lovely Luda
    Available Sigs

  8. #28
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    Oi i was told to do some stuff and wanted him to know i had indeed done it. The urgency is i needed to coin up again ( i did and those chests showed up as well ) to holiday before vacation lol.
    Strife
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  9. #29
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    I think at this point we should be good to go. IF anyone has this problem, and the clearing of the flash tempfiles link doesn't work, please file a helpspot ticket, and post here. If you don't get a response within a bit of time, feel free to PM me.

    Flaming CHICKEN!
    Courtesy: Sturm

  10. #30
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    Mar 2010
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    Yeah it's working great now Dave, the speedy handling of the issue enabled me to pick up another 4 or 5 chests so i can holiday in peace now, thank you.
    Strife
    IncD
    SS66

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