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Thread: Double cents issue

  1. #1

    Default Double cents issue

    I pay $30 for the double cents deal but am only getting 300 cents,who can i talk to? i write to billing dept,but no response from them,& i am here to seek help. I pay $30 on 6th May 2011 servertime 23.58 (thats what evony payment history in my acct says,23.58..my credit card bill says the same too.)

    thank you.

  2. #2
    Join Date
    May 2010
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    Fort Benning, GA
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    Default

    What was the server time when you spent the money?
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  3. #3

    Default

    Quote Originally Posted by TheGr8UNKy View Post
    What was the server time when you spent the money?
    Quote Originally Posted by StormRidersss View Post
    I pay $30 for the double cents deal but am only getting 300 cents,who can i talk to? i write to billing dept,but no response from them,& i am here to seek help. I pay $30 on 6th May 2011 servertime 23.58 (thats what evony payment history in my acct says,23.58..my credit card bill says the same too.)

    thank you.
    I'd guess 23:58... lol

  4. #4

    Default

    Quote Originally Posted by TheGr8UNKy View Post
    What was the server time when you spent the money?
    Its at 23.58 server time,date 06 May 2011.

  5. #5
    Join Date
    Jun 2010
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    Hostiles Dungeon
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    Default

    was probably processed to late
    either way summit a ticket
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  6. #6

    Default

    ticker was submited few mins after incident occur,i got no response as yet.

  7. #7
    Join Date
    Jul 2010
    Location
    Canada
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    2,343

    Default

    All depends when they finished processing it. I know when I spent to get the beginner's chest on one of my server's I chose the echeque option on day 1 of the server, it didn't get processed and cleared until a few hours after the 7 days were up and they told me since it went through too late (beyond 7 days) I was not entitled to the beginner's chest even though payment was initiated on the first day. Same thing happened to me on one of the double cents promos as well. Personally think they should look for when it was initiated or else have an echeque warning as well that you may not get exactly what you are paying for depending on when it is processed lol....

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  8. #8
    Join Date
    Aug 2009
    Location
    new york
    Posts
    1

    Default same happened to me..

    bought the double cents on may 6th and did not receive the extra 300 cents . guess i wasn,t the only one who got jibbed..

  9. #9

    Default

    same thing with mine, it was few min before the deadline and going through the double cents options, then reg evony cents credited, writing evony, but no reply =(

  10. #10
    Join Date
    Nov 2010
    Location
    New England
    Posts
    1,269

    Default

    File a helpspot ticket, posting about it here won't help. /endthread

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