-
Dawn,
I'm sure the team is doing everything that they can think of to fix this, but this server is extremely congested, extremely latent and at some points we are unable to sign in at all. Something really needs to be done here.
I had 63 people that could not login yesterday for 4 to 6 hours, I have people who can not access the server at all and are being exploited to purchase cents to holiday their accounts that they can not access due to their IP issues. Now I'm not trying to be rude here and I hope I'm following the rules of the forum but please do something.
Give us free upkeep and don't worry about how upset we'll be when our armies are so big that when the upkeep returns we won't be able to feed them because at this point...we're not able to feed them because of what was stated above. Shut down the server until it's fixed or announce a one day shut down so the issue can be found and fixed. This is crazy and we thought s90 was latent when we started but this tops the cake.
I have people who as soon as they click on one thing get booted and can't sign in, this is very very frustrating. We've spent a lot of time and money investing into our accounts, in some cases and in some alliances thousands of dollars. Don't the customers deserve some action being taken to protect them, their investment?
SS57 is pleading for help with this! I've already got people posting charge-backs because they are tired of the run around their ticket answers are giving them.
We don't want to go to new servers, we've spent too much time working on what we have to throw it away, please do something to show us we're being acknowledged and that our frustrations are not being ignored. We're talking money being spent on building hero's that people are losing due to the latency...help!
Last edited by DesiLee; 07-08-2011 at 06:47 PM.
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
Bookmarks