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Thread: Server RollBack

  1. #21

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    Quote Originally Posted by neko_lord View Post
    No, you are just all in a tizzy because you don't follow what I said on a technical level.

    I'll explain in an edit, but that will take some time to type up.

    *****

    What happens when you log in is you pass through a centralized login server farm located in their data center in California (San Diego area). From there, you are redirected to your game server. Some of those servers are also in California, but others are in Washington (Seattle area).

    The San Diego data center went completely offline as far as the internet was concerned, however the Seattle data center stayed online the whole time.

    Because the Seattle data center stayed online, anyone connected to the servers hosted out of Seattle were able to stay online, as the connection never was broken.

    On the other hand, EVERYONE that plays on a game server hosted out of San Diego was kicked off and could not sign back on. Period. There was no connectivity to San Diego. If there is no connectivity, then people cannot stay online.

    So, no connectivity to San Diego means that login servers are down. Connectivity to Seattle means that the game servers are still up. This is why you see people on ss50-series and 152/153 and some other servers talking about how people were still online, because they're hosted out of Seattle. I'd explain how I know this, but it'd take to long. If I'm wrong, I'm sure dave will correct me.

    It was physically impossible for anyone to be online if their game server was located in San Diego. Thus there was nobody staying online for multiple hours with other people being able to log in. For people on San Diego-based servers, this was nothing more than an extended daily maintenance, where nobody was online.

    (continuing editing with further information, but wanted to post this, so people can read it and start attempting to understand what happened)
    your 2nd part hasnt been posted at time I write this, and no, not everyone is technically minded, and your efforts at putting it in laymans is ace.

    However, with multiple servers complaining of some on and some off line, and let's face it, some are gonna fib!!! careful checking needs to be done. If ENTIRE servers were online, no further action needed. Anything OTHER THAN 100% of online availablity is what I was, along with others, suggesting rollback were talking about.

    If your entire server was online, great. In which case, should evony decide on rollback, you shouldn't be included.

    For the rest of us, it's NOT a "tizz", it's genuine concern over time/money or both .

    With all due respect to those who havent been affected, then yes, I can see rollback would be a concern, pls make a sepearte thread requesting you are NOT affected by Evony's decisions on those who ARE affected.

    Fair is always a hard decision, and has 2 sides. No-one will ever be completely happy :S

  2. #22

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    Quote Originally Posted by forestzoe View Post
    However, with multiple servers complaining of some on and some off line, and let's face it, some are gonna fib!!! careful checking needs to be done. If ENTIRE servers were online, no further action needed. Anything OTHER THAN 100% of online availablity is what I was, along with others, suggesting rollback were talking about.
    Read the rest of what I edited.

    I'm actually agreeing with you about the "other than 100% of online availability", except I'm stating it as the San Diego-based servers were 100% OFFLINE, so the situation where some people were on and others could not get on didn't happen as far as those servers were concerned. Nobody was on and nobody was able to sign on until San Diego and the login servers were back up, so there was not the issue of "no fair, I can't log in and am under attack" as far as San Diego-based servers is concerned, other than what would normally happen around server maintenance time. Those issues for San Diego-based customers should be handled on a case-by-case basis, not with a blanket rollback.
    Last edited by neko_lord; 06-22-2011 at 11:16 PM.

  3. #23

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    Quote Originally Posted by neko_lord View Post
    No, you are just all in a tizzy because you don't follow what I said on a technical level.

    I'll explain in an edit, but that will take some time to type up.

    *****

    What happens when you log in is you pass through a centralized login server farm located in their data center in California (San Diego area). From there, you are redirected to your game server. Some of those servers are also in California, but others are in Washington (Seattle area).

    The San Diego data center went completely offline as far as the internet was concerned, however the Seattle data center stayed online the whole time.

    Because the Seattle data center stayed online, anyone connected to the servers hosted out of Seattle were able to stay online, as the connection never was broken.

    On the other hand, EVERYONE that plays on a game server hosted out of San Diego was kicked off and could not sign back on. Period. There was no connectivity to San Diego. If there is no connectivity, then people cannot stay online.

    So, no connectivity to San Diego means that login servers are down. Connectivity to Seattle means that the game servers are still up. This is why you see people on ss50-series and 152/153 and some other servers talking about how people were still online, because they're hosted out of Seattle. I'd explain how I know this, but it'd take to long. If I'm wrong, I'm sure dave will correct me.

    It was physically impossible for anyone to be online if their game server was located in San Diego. Thus there was nobody staying online for multiple hours with other people being able to log in. For people on San Diego-based servers, this was nothing more than an extended daily maintenance, where nobody was online.

    As for Seattle, anyone on before San Diego went down was able to stay on. If they refreshed their browser though, they would be unable to sign back on, as the connection to the login servers in San Diego was broken. That's why for Seattle you have people stating that they were on, but then couldn't get back on, or Skype conversations about people still being on, etc, etc, etc...

    This is why, to me, rollbacks make some sense for Seattle, but not for San Diego.

    If you tell me what server you're on, I can tell you which data center your server's located at.
    The bit I (hopefully) highlighted is the crux, now I have seen your edit. If it went down, why should ANYONE have even a cpl mins advantage?

  4. #24

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    Quote Originally Posted by forestzoe View Post
    The bit I (hopefully) highlighted is the crux, now I have seen your edit. If it went down, why should ANYONE have even a cpl mins advantage?
    See my post above.

    That's why I'm saying rollbacks for Seattle make sense, but not for San Diego. San Diego issues can be dealt with on a case-by-case basis.

    The reason for a smaller comp package for Seattle is that you do get the rollback, so you end up back to where you were before it happened, with a bit of a bonus for the troubles.

    The reason for the larger comp package for San Diego is that you do NOT get the rollback, thus your food consumption has you LOWER than where you were before it happened.

    So, doing a smaller and a larger comp pack attempts to strike a balance for everyone involved, and lightens the load of what would be required as far as on Evony's side on the number of rollbacks.
    Last edited by neko_lord; 06-22-2011 at 11:21 PM.

  5. #25

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    lol neko, we are essentially agreeing and crossing posts, yet you actually contradict your own argument :S unless I read wrong?

    regardless, it's not my wish to get into a slanging match, just hope *fingers crossed* that a solution fair to all is reached tbh, we PLAY cos we like the game, when it ceases beinf fun we quit........unfortunately too many have and we need to lose more players like we need Evony to die/2nd bumhole/aliens inside chest cavity....heeeeyyyyyy we have a new game lol and a new thread ........

  6. #26

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    Quote Originally Posted by forestzoe View Post
    lol neko, we are essentially agreeing and crossing posts, yet you actually contradict your own argument :S unless I read wrong?
    Well, I keep having afterthoughts of something I should add that makes things more clear.

    What I proposed is pretty straightforward and fair...once you look at what actually took place, rather than just reacting on emotion.

  7. #27

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    Quote Originally Posted by neko_lord View Post
    See my post above.

    That's why I'm saying rollbacks for Seattle make sense, but not for San Diego. San Diego issues can be dealt with on a case-by-case basis.

    The reason for a smaller comp package for Seattle is that you do get the rollback, so you end up back to where you were before it happened, with a bit of a bonus for the troubles.

    The reason for the larger comp package for San Diego is that you do NOT get the rollback, thus your food consumption has you LOWER than where you were before it happened.

    So, doing a smaller and a larger comp pack attempts to strike a balance for everyone involved, and lightens the load of what would be required as far as on Evony's side on the number of rollbacks.
    yes, agreed, and it goes back to what i said, which was also your point, about 100% guranteed online. If thats the case, yes, all were on and so no-one should've lost anything they wouldnt have otherwise, due to normal patterns of online activity eg work/home etc.

    However, sizes I disagree with. IF there is 100% ONLINE, then yes, give the players a small comp pack, to apologise for stress/panic at seeing twitter/fb/forums etc. If nothing has been lost, no loss/gain gains equilibrium....SHOULD NO ROLLBACK HAPPEN TO THOSE SERVERS, it's basically as normal.

    For those who may be rolled back, yes, they wont lose per se.. and (in theory) everything is as it should be, in which case no comp is needed.

    yet, some folks work shifts and farm like nutters, some may be at work all day and stockpiled and cant do so for a week next...some may have booked a day off work for whatever reason ( or excuse given lol)...it's endless. For those servers even partially offline....compo is a dirty word tbh, cos it cannot be quantified. Free upkeep is an option, at least until whatever caused the servers to go down can be guraneteed not to happen again....if it's known then thats no longer an option. So many variables and as the saying goes....you can please all the people some of the time, some people all the time.....but not all the people all the time.

    It's a balance, a hard one to strike, and...tho i hate to say it, not one that can be dealt with case by case judging by history, or at least that is easy to :s

  8. #28
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    Quote Originally Posted by Derek Zoolander View Post
    Has evony ever attempted a rollback? This could cause enormous issues and usually when they try something like this glitches appear. Better just to offer compensation for anyone who lost a city/hero during this period.
    I think they rolled back s65 once, or maybe it was ss19 when it happened I cant exactly remember. What I do remember is a bunch of data gettng erased and then restored.

  9. #29
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    Quote Originally Posted by TheFez View Post
    I as many ppl believe the servers need to be rolled back to last maintence or at least to when everything crashed as this unfair that ppl are still logged in capping citys and heros and taking resources and this is a very unfair advantage i think a rollback for all the servers should happen that where affected as i know ss59 and 153 where affected

    Pls no.
    We spend hours to give a red honor, managed to kill a big amount of his troops. Confused the whole alli _ removed most of their walls as a minimum. Were in the middle of a big war. You cant just roll that back. All the effort put in. It would suck.

    Sorry for the ones that lost a city or whatever. But i most certainly do not hope they?ll roll back. Maybe restore those in other ways.



    A new study shows licking a frog can cure depression.
    Down side is, soon as you stop, the frog get depressed again.

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  10. #30
    Join Date
    May 2009
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    New Zealand
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    yes dont roll back, i had alot of troops qued this morning before the outage almost 12 hours of building, i dont want to go through that again, in another 12 hours ill have double that, far too much time wasted if you roll back

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