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Thread: Evony Downtime Thank You Package

  1. #411
    Join Date
    Jun 2011
    Location
    Farmville
    Posts
    1

    Default customer service

    Quote Originally Posted by brdybnch0401 View Post
    server 151 still does NOT have compensation packages

    But hey who are we. You say package has been delivered but again you refuse to pay attention to the complaints. 151 DOES NOT HAVE PACKAGES
    They get away with it all the time too .. they just deleted a bunch of comments and banned one of the guys for speaking out against the terrible customer service and disrespect shown too evony's loyal players who spend hard earned cash here

  2. #412
    Join Date
    Apr 2010
    Location
    Out of my mind; back in five
    Posts
    1,677

    Default

    Stop nagging people geesh, you're getting stuff for free.



    A new study shows licking a frog can cure depression.
    Down side is, soon as you stop, the frog get depressed again.

    >.<

    <3

  3. #413

    Default No package... and some

    SS46 has not received the compensation package; despite the statement that it has been released. I would also like to point out that our server maintenance took over 3 hours last night; which is extremely annoying to anyone who stays up to make sure they get a round of full farming, thus ensuring their troops don't starve. I doubt anyone will be compensated in anyway, but i would like to point out that our server was down just as long for "15 minute maintenance" as it was down for this "crash", So for those of us who have large armies and are struggling to recover from the food deficit caused by first "crash" this was a crushing blow. I realize maintenance times can and will vary, but i lost who knows how many troops because i couldn't farm for an extra 3 hours.

  4. #414

    Default

    Quote Originally Posted by The Luda View Post
    Stop nagging people geesh, you're getting stuff for free.
    Perhaps you did get stuff for free. But despite claims that ALL packages have been delivered...THEY HAVE NOT. 151 is still waiting.

    And until packages are delivered, I have every right to nag. They assume their work is done. If someone does not 'nag' they will NOT know that it has not been done.

  5. #415

    Default

    Quote Originally Posted by The Luda View Post
    Stop nagging people geesh, you're getting stuff for free.
    Incorrect. If it were free; it would not be called "compensation". It may be free to you; but to those who lost time, troops, hero's, and resources; It is like dropping a pebble into the Grand Canyon. Sure; it's something, but it's not anywhere near big enough to fill the whole.


    I don't know how much food your 100 cents will buy you; but it won't buy me back 2 Bil, or my troops.

  6. #416
    Join Date
    Apr 2010
    Location
    Out of my mind; back in five
    Posts
    1,677

    Default

    Quote Originally Posted by brdybnch0401 View Post
    Perhaps you did get stuff for free. But despite claims that ALL packages have been delivered...THEY HAVE NOT. 151 is still waiting.

    And until packages are delivered, I have every right to nag. They assume their work is done. If someone does not 'nag' they will NOT know that it has not been done.
    They are gifting you something outta good will.
    I don't think you have the right to nag about that. Just wait till you get it.
    I am positive Evo staff would've liked to see that everyone got the packages already. Instead you have to wait a bit now. I don't get why that's such a big deal.

    Did you refresh and do the whole thing? Flash empty all that stuff. Or.. maybe you just have to wait till next maint. If you don't have it after that.. i'd say you have the right to nag.

    Quote Originally Posted by SPARTANss46 View Post

    I don't know how much food your 100 cents will buy you; but it won't buy me back 2 Bil, or my troops.

    I refuged too, hey **** happens. And headdesked when I did. It is dumb to keep low food. Surely evo is to blame for the DT. But with a nice buffer, i'd be safe in situations like that.

    My point was, they didn't have to compensate anything for servers going down. Be happy they at least did. Withn all the naggin afterwards, they might not be so " generous" next time.
    Last edited by The Luda; 06-25-2011 at 09:18 AM.



    A new study shows licking a frog can cure depression.
    Down side is, soon as you stop, the frog get depressed again.

    >.<

    <3

  7. #417

    Default

    Server 147 has not received the compensation package either

  8. #418

    Default

    Luda; that 2 bil was in 1 city. If i had felt the need to have more than 2 bil in 1 city; i would have done so' but i hit enough 10's that I stay at about that mark. I was in an enemy controlled area; so refugeeing while the circumstances are out of my control; and allowing my enemies to clear me does not sound like the compensation package is free. And to address your other point; this is not the only Browser-based game i play, and they don't have anywhere near the server downtime that Evony has, and if they have something like this happen, they FIX it, not just throw some paint over the old bumper and tell you it's fine.

  9. #419

    Default

    In all fairness. It is a matter of choice. They don't have to compensate us.

    Then again, if our money is a waste, and all our hours of work are a waste, then we all have a choice too...spend our money else where, where the Customer Service is better.

    I mean hey, although not quite the same but I pay insurance and when I have a loss I expect a replacement of a somewhat = value.

    I spend money at a store I expect to receive something of the same value amount that I spent.

    Why spend $ that they will refuse to replace when the fault lies on their end. If they think they can continue poor customer service and continue to replace disgruntled customers with that attitude. They will eventually find it hurting them. No one wants to waste their money or time to be cheated and robbed of their time and money

  10. #420

    Default

    I didn't get it. Kinda like the time I lost 200 cents on the Evony Membership Card that didn't work. Evony thougth giving me back 100 cents was a great move on their part.... Funny isn't it. Let's see if this account gets restricted or banned too.

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