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Things would be a lot easier if Evony removed the code they put in place to drop the display of the text in the chat window to the bottom as a "temporary" measure to deal with the issue where chat always went up to the top. Since that issue, apparently one belonging to Adobe, has been fixed, the code to drop to the bottom is no longer needed, since the Adobe bug that took the text to the top is no longer there.
This has been the case for months and months now, but the company will tell you that there is no problem, give you some sort of other fluff response, or just ignore you...should you bring this up to them.
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