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Thread: SS46 Lag Worse Now (After the Extended Maintenance)

  1. #171

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    Why did the mod's move this thread to General Discussion when the original poster put it in Help and Questions. This is not a discussion Evony ...we need HELP and we want ANSWERS to our questions? Most business's call it CUSTOMER SERVICE...ie: Customers pay for a service and the business likes to keep the customer happy so they provide service to the customer when there is an issue. This involves answering the customer's question in a timely and polite fashion....giving refunds...compensating their customer for inept service and lack of satisfaction with their products. It is not rocket science....

  2. #172
    Join Date
    Jul 2011
    Location
    feels like i live on evony...lol
    Posts
    7

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    i have been trying to login for the past 45min and it won't even let me do that! it keeps saying "network connection error" there isn't anything wrong with my internet connection! really crappy game the past few days...

  3. #173

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    Definition:
    Customer service is an organization's ability to supply their customers' wants and needs.

    "excellent customer service (is) the ability of an organization to constantly and consistently exceed the customer's expectations."

    Improving customer service involves making a commitment to learning what our customers' needs and wants are, and developing action plans that implement customer friendly processes.

    We have come to expect to be treated poorly as Evony customers and we need to stop allowing it. Most companies would be bankrupt if they treated their customers like this.

  4. #174
    Join Date
    Jul 2011
    Location
    Texas. Waco Texas
    Posts
    81

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    Evony doesnt know how to have good Customer Service
    (\__/)
    (='.'=)This is Bunny. Copy and paste bunny into your
    (")_(")signature to help him gain world domination

    This Sig is the best thing ever lol

  5. #175

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    Quote Originally Posted by TigerKingS38 View Post
    Evony doesnt know how to have good Customer Service
    I know...I am trying to ''teach'' them

  6. #176

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    come on Evony, since your extended maint. happened yesterday lag has increased dramatically, could yall please get on that

  7. #177

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    Quote Originally Posted by Melri View Post
    Yes Neko.. hopefully that won't happen..

    Here's the strange thing in this case different from SS57 or SS60...

    Before the "SS46 Extended Maintenance" 24hrs ago, everything was perfectly fine.
    http://bbs.evony.com/showthread.php?p=1705489

    After the 7hrs+ that it took the "extended maintenance" to finish, then +6hrs after.. that's when all the lag started..

    In short, everything was perfectly fine for everyone before the extended maintenance...

    (puzzled)
    Not completely true Melri. There were a lot of people already experiencing lag before the 'extended maintenance'
    But it was by far not as brutal and ridiculous after it is now.

    Evony, won't it be nice to reply to this thread? Or actually do something about it??
    Last edited by Gwendolen; 07-27-2011 at 04:45 PM.

  8. #178

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    thanks evony i havent be able to log in all nite and now im super low on food that 500k was a BIG help not

  9. #179
    Join Date
    Jul 2011
    Location
    Texas. Waco Texas
    Posts
    81

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    Quote Originally Posted by bakergirl View Post
    I know...I am trying to ''teach'' them
    oh my bad sorry :P
    (\__/)
    (='.'=)This is Bunny. Copy and paste bunny into your
    (")_(")signature to help him gain world domination

    This Sig is the best thing ever lol

  10. #180
    Join Date
    Mar 2010
    Location
    Lost in Evony land
    Posts
    8

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    dIm guessing that they devs at evony are doing what they do best, ignoring us, comeon guys show us that you do exist, at least answer our Question, Please fix this lag issue, or if you cant , take it back to last backup, you have done it before, WE R ASKING YOU TO FIX THIS MESS, FIX THE LAG, FIX YOUR SO CALLED UPGRADE,its not a upgrade ,its a total stuff up, Dawnseeker are you there, hello, echo echo, comeon guys even if you have no idea how to fix this error please answer us, let us know what you are doing regarding this, and NO it will not force us to play your beloved age 2, age 2 sux, sorry but it does, please answer your customers, this has gone on for 2 + days now, stop ignoring us. we want to play your game, we want to use your stuff you sell, hell most of us spend money here, we pay you, and so far we are getting ignored, wake up guys how hard is it to answer a question, multi questions, you know this thread is here, you merged them together, We need an answer or at least some of you showing that you at least are working on this issue.

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