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Thread: new idea

  1. #11
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    Quote Originally Posted by DoeRan View Post
    Except for the countless complaints about people not being able to read them, with countless images to proof it, which show captchas that are unreadable for everybody. And the peeps that are unable to login after, of course are 'having no issues' either. And of course the captcha thread, is closed, at the Evony dictatorship no one cares about legit complaints.

    But stay in your own deluded fantasy world, it's all you can do.

    What do you do exactly? Customer Service Lead? What is that? Why is there a need to lead something that is not there?
    Thantium , an employee of Evony, commented on a reply in How long till evony has captcha in place, a question about Evony.
    Actually they do, just the people who are botting are complaining, actually having to answer a captcha 1 time every 2 hours is a small price to pay to remove bots.
    They are bots.

    ~Betrayed's Little Geeky Kitty~

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    I cyber stalk people for fun

  2. #12

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    Quote Originally Posted by Mephistopheles. View Post
    lag gone my azz, i got slammed hard with lag on SS57, even lost connections sometime, this problem only exists on SS57 and no other severs im on so i know its not my computer.

    ohh... and umm... only reason it seems better is cuz you already ran most of the players from SS57 away, or forced them into holiday cuz they have hard time to farm npcs manually due to captcha popping up often, regardless if its a botter or not. add to that, people still have hard time to log on, read the damn captcha, and god know what else.

    but thumbs up evony, keep on failing.
    I have been on SS57 all day today , The Lag is gone 95% of the time the server runs perfect . i cant tell you how happy i have been with ss57 the last week . Good Job Evony .

  3. #13
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    Quote Originally Posted by DoeRan View Post
    Except for the countless complaints about people not being able to read them, with countless images to proof it, which show captchas that are unreadable for everybody. And the peeps that are unable to login after, of course are 'having no issues' either. And of course the captcha thread, is closed, at the Evony dictatorship no one cares about legit complaints.

    But stay in your own deluded fantasy world, it's all you can do.

    What do you do exactly? Customer Service Lead? What is that? Why is there a need to lead something that is not there?
    If I live in a fantasy world, then the numbers and data we see 100% confirm my world view.

    Oddly our log data that shows what people type in and how fast/accurate they answer the captcha shows that when people try to answer it they answer it correctly 95% of the time on first try, and 99% of the time by the second try.

    But people will always complain, you complain that we do nothing, and when we do something you complain.

    As for people not being able to log in... Well turns out those people are using bots. I am answering all of these tickets via helpspot and when someone claims this and we look at the player log data, as no big suprise we find they are using bots. We have extensively tested this on our inhouse testing servers and found no issues.

    If these captchas where so unreadable then no one would be on these servers... Turns out the number of people playing on the servers has dropped by the exact amount we forecasted based on our predictions of the % of players using bots. This also refutes the idea that people cannot log in.

    Thanks though!

    P.S.
    Ohh a lead is above a senior but below a manager. I help run the CS staff, and answer to the CS Manager.

  4. #14
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    Quote Originally Posted by berryboo View Post
    I have been on SS57 all day today , The Lag is gone 95% of the time the server runs perfect . i cant tell you how happy i have been with ss57 the last week . Good Job Evony .
    Yup! this is what we are seeing on the server based on server loads, as well as the majority of reports we are getting. Oddly the staff that plays on ss57 has also not encountered the latency that some people are complaining about.

    Thanks for the great heads up!

  5. #15

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    Quote Originally Posted by berryboo View Post
    I have been on SS57 all day today , The Lag is gone 95% of the time the server runs perfect . i cant tell you how happy i have been with ss57 the last week . Good Job Evony .
    i have said before and will said it again, only reason lag is much better is cuz theres no one on the sever except people with troops that only need 3 mil food per hour = 1 lvl 5 npc an hour, but yeah keep going, going to get much more boring on that sever as everyone keep leaving and SS57 cease to exits. im sure your so happy there are much less people on the sever since you can now compete with others who also only feed 3mil an hour armies.

  6. #16
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    Guess the only way to get noticed is to praise Evony *rolls eyes*

    ~Betrayed's Little Geeky Kitty~

    ~Read My Story Here Show Your Support~

    I cyber stalk people for fun

  7. #17

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    Quote Originally Posted by Mephistopheles. View Post
    i have said before and will said it again, only reason lag is much better is cuz theres no one on the sever except people with troops that only need 3 mil food per hour = 1 lvl 5 npc an hour, but yeah keep going, going to get much more boring on that sever as everyone keep leaving and SS57 cease to exits. im sure your so happy there are much less people on the sever since you can now compete with others who also only feed 3mil an hour armies.
    Wrong . If the anti-b0ting measure keeps working , in the long run every server will be pro captcha and b0t free and they can merge more servers together to have real people to play with and not merging b0ts . The only people that i could see being against all of this is a b0tter . Some people are leaving the game because of this but im sure some will sign up now that its b0t free . in the long run its better for the game to start cutting the part of the game out that is making it bad for real players .
    Last edited by berryboo; 08-02-2011 at 06:05 PM.

  8. #18

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    i havent said a damn thing about botting, thought that wasnt allowed to be discussed, but idc whats going to happen, have fun with your mini army and 100k archer war cities, very boring when there are no variety in how to defend and attack with all kinds of troops and we are stuck with small armies.

  9. #19

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    Quote Originally Posted by Thantium View Post
    If I live in a fantasy world, then the numbers and data we see 100% confirm my world view.

    Oddly our log data that shows what people type in and how fast/accurate they answer the captcha shows that when people try to answer it they answer it correctly 95% of the time on first try, and 99% of the time by the second try.
    Why is someone who claims to be in customer service not able to read a post correctly?

    You claim no real players are having any issues. No one...

    You only have to look at the big captcha thread to find out there are in fact complaints, legit complaints by legit players. So either you are blind and cannot read them, you didn't read that thread, which would be insane, or you are spreading false information to convince people that the captcha is mega super duper fantastic, while in fact it's not.

    It's either one of those three, and I'm convinced it's the last one. I read that thread and those images don't lie, nor do the complaints about people not being able to log back in.

  10. #20

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    @Thantium - As I explained to someone else, I'm an equal opportunity frank opinion giver. As such:

    You are presenting an argument that the images provided for customers to answer are nice and clear most of the time. Based on what I have seen posted, that is NOT true. The one time I got an image to respond to on ss57, yes, I got it wrong the first time, and right the second time, but I truly thought I had the first one correct. Customers can be presented with multiple really fuzzy and confusing images, and I think you're presenting a very biased opinion about the clarity of your images.

    Significant work needs to be done in improving the functionality and image clarity. A refresh / get new image functionality must be added before going forward to any more servers. Yes, I said MUST. To not do so would be negligent.

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