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Thread: Evony T&C

  1. #1

    Default Evony T&C

    Hello,

    I am sorry but we do not have the obligation to prove it. For more information on our terms and conditions, which you have agreed when you click to play evony, you can click the below link. http://www.evony.com/index.do?PageMo...tic&type=TandC

    Helpfully I can quote the related information for you.

    Account Suspension/Deletion.
    Regan Mercantile, LLC MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU. For purposes of explanation and not limitation, most account suspensions, terminations and/or deletions are the result of violations of this Terms of Use or the EULA.


    In regards to other members of your alliance, I apologize but we do not reveal such information to third party ( in this case, to you) account. They can contact us directly if they need further information on their own accounts.

    Hope this can explain your issue.



    Ray

    So go spend more money lol it get you so much from evony. (sarcasm face)
    Last edited by Maka; 09-21-2011 at 07:43 AM.

  2. #2

    Default

    I like how they can delete any account for any reason or NO REASON at any time... wether you pay to play or not...

  3. #3
    Join Date
    Apr 2010
    Location
    Out of my mind; back in five
    Posts
    1,677

    Default

    Like that is such a surprise.
    So many companies have simular regulations.
    Like clubs that are allowed to deny you access without reason, and so on and so on.


    And it's only logical they can delete you even if you are a paying customer. Otherwise all spenders would have a free pass in doin whatever they want, because evo can't harm them.



    A new study shows licking a frog can cure depression.
    Down side is, soon as you stop, the frog get depressed again.

    >.<

    <3

  4. #4

    Default

    its the without reason part that is BS

  5. #5
    Join Date
    Oct 2009
    Location
    Derby, United Kingdom.
    Posts
    7,865

    Default

    I don't think they just go around deleting accounts at random, that would be moronic. I think they just put that part in so that they will be covered if the situation ever does arise where they can not give a real reason, or one that can be proven legally. It's the same with the forum, there have been some accounts that have been deleted completely, but that is very rare.

    Quote Originally Posted by Alusair View Post
    If you don't care enough to make yourself understandable, don't be surprised if others don't care enough to try to figure out what you're trying to tell them.

  6. #6

    Default

    Quote Originally Posted by Jimmy50 View Post
    I like how they can delete any account for any reason or NO REASON at any time... wether you pay to play or not...
    Every online game has this clause. It would open up a huge can of worms if players had affirmative rights to digital property that we create and distribute. In fact, the game would not be possible at all under those circumstances.

    It also means that we are not compelled to give proof of our reasons for any account action, as this proof could reveal proprietary data or give cheaters information that would help them cheat more easily (such as our detection methods). These rules benefit all players (except cheaters, I guess).

    That said, we don't just go around arbitrarily closing or suspending accounts. We have rules and, if they are broken, we enforce penalties. The vast and overwhelming majority of our players have never been suspended or penalized in any way, because they follow the rules.
    Last edited by Dawnseeker; 09-21-2011 at 03:47 PM.
    Legendary Hero

  7. #7

    Default

    My view at the moment (personal view only) is that Evony are trying in some Areas but also not trying in others and it’s all about the $ and not about facts, Not a spender then no time.. Huge Spender then give another chance.

    When I go into a store I expect to get customer service, even some in large department stores buying cheap priced products like WallMart,
    Evony is not Cheap, and customer service seems to be there weak area. customers don’t get anything rock solid but they know this but expect to be able to play on a good fair playing field,

    Some countries have consumer protection and consumer guaranties (NZ) to protect against products sold not what they are made out to be and faulty. This line Free For Ever is open to a lot of misunderstanding Advertising.

    If your account gets blocked or reset without warning or without any proof would suck.

    Alittle bit of respect would go a long way,

    If you don’t want to give too much info out about it at least say on such and such date you did such and such and we have reset your account with coin inside. Or we have your account block because of such and such and will be unblocks on ##/##/#### and we are not holidaying it.


    Evony do have a hard job being the Police, Judge and polititons.
    But In this real world (incl 1st world countries) are any of those three corrupt.. Power seems to go to some of their heads, but yet they have things in place to try to prevent this.


    Blocking accounts for good for the 1st time and no real reason shows lack of respect, I had worked very hard to get the cents on my account and all of that pocket money has now gone to waste because my account was completely deleted with a response that I was inactive.

  8. #8
    Join Date
    Jun 2010
    Location
    Space
    Posts
    88

    Default

    yes I am Disgusted what they did to you y129, You Going to bother starting again from scratch. It isn't very professional what happened to you. Makes me scared to spend and also others i have talked to.
    The STAR to Brighten up your Day.

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