I recently spent money on this game hoping I would receive the medium and senior medal box's under the gift icon. After contacting the through the contact us icon I received an auto reply that didn't list steps to resolve my issue. I then replied further explaining my issue with having met the requirements of the Box's and yet no access to them. Here are screen shots of the requirements.
This is for the medium box
By rayginappaholic at 2009-06-05
This is for Senior box
By rayginappaholic at 2009-06-05
As you can see there is no "date" do by date listed as there is in the Junior box which states a play must login by 6th may. see below:
By rayginappaholic at 2009-06-05
so even though the only requirement is that you spend X number dollars this was a response i finally received from them:
Hi,
Thanks for your letter. We are sorry to inform you that the medal box gift is awarded to
those who made theire payment before May 5th. We apologize for not being clearly stated in
our testimony.
Best Regards.
Evony Customer Service
To which my response was this:
The only Box that list any date requirement is the Junior Medal Box stating that a player must login before 6th may. To not clearly state the terms of the requirements I was falsely mislead to believe I would receive something I would not. This could constitute False Advertisement as I would not have spent nearly that amount of money otherwise. Hope to hear back. Thank you for you time and hopefully for your understanding.
Sincerely,
Raymond Gentzel
Sorry for being long winded, but I guess I want to know if i am wrong here? There is concern that they may not like my approach and decide to ban me for it so I wanted to make everyone aware prior to that possibly happening. Thank you all in advance for your assistance.





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