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Thread: Way To Go Evony

  1. #31
    Join Date
    Jan 2011
    Location
    South Dakota
    Posts
    75

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    Quote Originally Posted by davemata View Post
    Well that's cynical!

    We provide the same free support to all players, and the amount you spend has zero reflection on how we address your issue. The CS group puts in a lot of hours, takes a lot of flak, and deals with some downright frightful tickets, yet they keep doing it daily.

    They do a good job, even if it sometimes takes time, and because of the volume some things fall through the cracks, but overall these folks are on point.
    personally i would have to disagree with this, I have filed requests before that have been completed ignored for weeks, then i file a report over a billing issue and I receive 3 different responses within the hour. Fact is if there is money involved evony reps care more, if not they could care less because if they lose you, they haven't lost any revenue.

  2. #32

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    Quote Originally Posted by Dawnseeker View Post
    Glad we were able to help!



    This type of attitude makes me sad. We always do our level best to help with any problems.
    I am sorry you are sad but facts remain they do not help everyone.
    I have been receaving real life death threats in game and the person was calling my home with real life threats. He was calling nonstop to where I had to turn phone off. This has been reported Evony sent me a generic mail response that is last that was done about it. The person is still harrassing me I had to leave the game. And dont tell me send to helpspot that is what I done. So again where is the care and help?

  3. #33
    Join Date
    Aug 2011
    Location
    In your head
    Posts
    148

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    Quote Originally Posted by Scarlet Ohara View Post
    I am sorry you are sad but facts remain they do not help everyone.
    I have been receaving real life death threats in game and the person was calling my home with real life threats. He was calling nonstop to where I had to turn phone off. This has been reported Evony sent me a generic mail response that is last that was done about it. The person is still harrassing me I had to leave the game. And dont tell me send to helpspot that is what I done. So again where is the care and help?
    Ummmm. You should be calling the cops, not sending in help tickets to Evony lol. Just sayin.......
    <20:28>[Alexiia]: i like waffles<20:28>[SKREEM]: blue ones?
    <20:28>[MissaAnn]: do i dare ask... or should i urban dictionary it?<20:28>[SKREEM]: just google it
    <20:30>[MissaAnn]: *gag*omg

  4. #34
    Join Date
    Dec 2009
    Location
    Arkansas
    Posts
    2,253

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    Quote Originally Posted by Scarlet Ohara View Post
    I am sorry you are sad but facts remain they do not help everyone.
    I have been receaving real life death threats in game and the person was calling my home with real life threats. He was calling nonstop to where I had to turn phone off. This has been reported Evony sent me a generic mail response that is last that was done about it. The person is still harrassing me I had to leave the game. And dont tell me send to helpspot that is what I done. So again where is the care and help?
    Why the hell was your number even available for him to find in the first place

    ~Betrayed's Little Geeky Kitty~

    ~Read My Story Here Show Your Support~

    I cyber stalk people for fun

  5. #35

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    I did call the cops. and the reason he had my number was at one point I had thought he was real friend. My mistake. The reason reporting to evony it is in game he was also harrasssing me. And according to their TOS harrassment of a player and real life threats is not tolrated. I should not have to put up with death threats in a game.

  6. #36
    Join Date
    Aug 2010
    Location
    Hicktown
    Posts
    730

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    Imagine a world without mistakes. Then imagine evony without mistakes..well i know for one thing there would be no forums right now.

  7. #37
    Join Date
    Mar 2010
    Location
    Wherever I may be
    Posts
    264

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    Well Ive waited and been patient, while I continue to be ignored about my city and hero, it appears Evony have decided not to give them back .
    They have continued to take npcs (even on christmas day)but cant return a city and hero lost due to their own problem causing.
    I wouldnt complain so much but the city and hero are the ones I started playing evony with 2 yrs ago.
    Please Evony let me know either way as this will decide whether I continue to play.

  8. #38
    Join Date
    Mar 2010
    Location
    Wherever I may be
    Posts
    264

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    Hello is there anyone available from Evony to comment on why Im being ignored? All it requires is a simple yes or no answer please?
    Am I going to get my city and hero back? I really dont think its fair to keep people hanging like this, if answer is yes then I will continue to play, If answer is no then I will just give up its that simple.

  9. #39

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    Quote Originally Posted by Dawnseeker View Post
    Glad we were able to help!



    This type of attitude makes me sad. We always do our level best to help with any problems.
    wonder why some people get their hero back and others not... when they kill it by mistake du to dissmiss wrong or abandom wrong city... (so just lil mistake not in battle)

  10. #40
    Join Date
    Mar 2010
    Location
    Wherever I may be
    Posts
    264

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    No I didnt dismiss wrong or abandon wrong city when I was abandoning the lag was horrendous it came up as I was abandoning a flat which I had selected but instead of abandoning the flat it abandoned my main city with my main hero in .
    Not long after they did second maintenence and the same flat city I had been abandoning suddenly came up on the coords 0,0 which is about 400 miles from where my city had been, when I looked at coords another player already had a lvl 10 city there, I was then frightened to abandon in case I abandoned this poor guys city so kept it til next day when it returned to its proper coords after maintenence.
    Im now in my third week without city and hero, the ticket I orignally submitted has been closed so I wrote to Dawnseeker here on forums in a PM, Ive received no reply from either him or Evony so have resorted to posting here in the hopes someone will give me some info.
    You can imagine logging in every day to check see if it has been restored, perhaps the city and hero may not seem like much to some but they are both the ones I started playing with well over 2 yrs ago, so a lot of time and money were invested in them atm there isnt much point me playing without them and keeping me hanging not knowing whether I will get them back is a tad unfair, I dont play other servers so for me it will be game over if they arent returned, I have no wish to start again.

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