personally i would have to disagree with this, I have filed requests before that have been completed ignored for weeks, then i file a report over a billing issue and I receive 3 different responses within the hour. Fact is if there is money involved evony reps care more, if not they could care less because if they lose you, they haven't lost any revenue.


This type of attitude makes me sad. We always do our level best to help with any problems.


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