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Thank you Evony - WN2
I noticed with the downtime and work that was performed, the in-game server time has finally been corrected. It was broken since June. I had brought it up many times, and that was becoming frustrating. So, thank you for that.
I hope that the other issue was also corrected - the medals. That server should still be configured the same as WN1, WN3, WN4, N1, N2, N3, N4, and W26.
I'd also like to take this opportunity to ask how players can best communicate their issues with you? I do not mean the location of their communication, e.g. the forum vs. the feedback site vs. help spot (center). What I mean is how, as in the wording, tone, and level of patience. You (the company) don't like people being "negative" or "pessimistic", but the customers don't like being ignored, having their issues marginalized, or being told things that either contradict each other or seem to not fit the situation.
Examples are: captchas, lag, and network connection error.
Customers are trying to communicate with you, but are met with frustrating results in their attempts. How can people more effectively communicate with you? Just as important of a question to be asked, is how can you more effectively communicate with your customers?
Thanks for your time...
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