Quote Originally Posted by Gorean View Post
Why didnt someone tell us about it? I went and bought 5 cards to use during the special evony is running right now. It was all I couls spend for 6 months and now I am sitting here with 5 20.00 cards that I have already rubbed away to reveal the numbers and I cant use them. What am I suppose to do with them? I think that it was very unfair and shows just how much you care about people. I am so mad and you know its not at UGC it at evony for not telling us in a mail where everyone was sure to see it. I want to be able to spend my money I saved from christmas on my account and now nothing. I cant believe you evony. I want an answer. and I want to know why you coluldnt be responsable enough to at least let us know?
I completely understand where you're coming from, and I'm very sorry. We were told they would have this fixed much more quickly, so we didn't think it would have any significant downtime. It has been down for a week and I'm sorry its impacted you.

We do expect them to fix the issue at any time, so you should get plenty of use out of your cards before the promotion period is over.