Quote Originally Posted by GeminiCricket View Post
Don't update tickets. No one ever responds to you if you update tickets. File a new ticket, file several new tickets.. The trick tends to be keep mailing till they're fed up of you.

They're slacking a lot in their customer service recently, unfortunately mainly just with issues from before Christmas. My friend filed a ticket requesting a cent move around the start/mid of December, they told him 30 days and when it got to 30 days they told him 7 days... it's now been about 2 months and still nothings been done to move his cents or no efforts been made to give him any updates on the situation.

They say being polite is the key to success in tickets but in actual fact it gets you walked over.
I requested my 1st cent transfer, After 90 days of mailing them and waiting I game up. 90 days.