Quote Originally Posted by brian the bold View Post
Do you have any concept of how frighting it is that they *think* somebody loged into my acount...I leave my account up on my computer 24/7 I get up and log back in after maint to see whitch of my npc they taken away this time. the absurdity that they think somebody else could be on my account is Iggnorant. and they have done this to a slew of people in my alliance. while trying to get their account unfroze one of them lost a city. hows evony going to compensate for this?
Its very easy to tell when someone besides the original owner logs into the account. If it is accessed from 2 locations in different parts of the country/world within minutes of each other, then there is no possible way they could both be you.

Our goal in situations like that is to protect the account holder, and thats what was done here.