Results 1 to 7 of 7

Thread: Shop Overcharged for my Castles?

Hybrid View

  1. #1
    Join Date
    Nov 2009
    Location
    everywhere with binoculars
    Posts
    51

    Default Shop Overcharged for my Castles?

    So i went to buy a few haunted castles before our server had maint. It was listed up still for 50cents each so i figured id stock up since i didnt want any for 88cents as it seemed like too much to me. I clicked on the buy button and was taken to the pop up asking me how many i wanted so i filled that out..it still was showing the price the total price was coming out to 50cents each, but after i clicked okay it went ahead and charged me the 88cents from the price without discount on these castles.

    Anyone else have the same troubles getting these out of the shop with the advertised price? Anyone know who i should constact or where to get the 38cents extra i paid for each castle back..or to just take them back for the 88cents if not?

    Thanks alot everyone.

  2. #2
    Join Date
    Apr 2010
    Location
    floating around on a boat
    Posts
    1,409

    Default

    you would need to submit a help spot ticket.....but they will ask for a screenshot probably, or just say that its working as it should do. try, but don't get your hopes up.

    YNWA

    RETIRED
    XxGamblexX aka RedEyeJedi
    S137 ~ SS54 ~ NA13 ~ NA21 ~ CA1

  3. #3
    Join Date
    Nov 2009
    Location
    everywhere with binoculars
    Posts
    51

    Default

    Quote Originally Posted by Gamble View Post
    you would need to submit a help spot ticket.....but they will ask for a screenshot probably, or just say that its working as it should do. try, but don't get your hopes up.
    okay i submited the contacted us thing through game. Is that the same as a help spot ticket? if not where do i submit one of those? I am not sure what i would give a screen shot of? the number of castles ive got and the coins i have on my account currently? i had bought some others early in the day so some of them it charged me the correct 50cents. But the others i bought for some reason charged the old price of 88cents. Someone else is telling me they tried to buy castles at the same time i did but they were not even in the shop for them...very confusing.... I just want to be charged the stated price or returned the cents for the over priced ones i bought..for 88cents they can keep these castles..lol

  4. #4
    Join Date
    Nov 2010
    Location
    New England
    Posts
    1,269

    Default

    Quote Originally Posted by Uproot View Post
    okay i submited the contacted us thing through game. Is that the same as a help spot ticket? if not where do i submit one of those? I am not sure what i would give a screen shot of? the number of castles ive got and the coins i have on my account currently? i had bought some others early in the day so some of them it charged me the correct 50cents. But the others i bought for some reason charged the old price of 88cents. Someone else is telling me they tried to buy castles at the same time i did but they were not even in the shop for them...very confusing.... I just want to be charged the stated price or returned the cents for the over priced ones i bought..for 88cents they can keep these castles..lol
    Send me the ticket number via PM please.

    Thanks.

    Flaming CHICKEN!
    Courtesy: Sturm

  5. #5
    Join Date
    Nov 2009
    Location
    everywhere with binoculars
    Posts
    51

    Default

    Sorry DaveMata i dont use the fourms very often as you can see by my post count. But i did remember about this and wanted to come do an update since i was returned most of the coins a couple hours ago. I bought 4 last min castles and might have bought a few more till i noticed the price was changed on me. I was returned 114cents of it which was the 38 extra for 3 of the castles so only charged an extra 38cents total for the 4 which is fine by me. I am just happy to be given my 114 cents back atleast.

  6. #6
    Join Date
    Jan 2011
    Location
    Degaba
    Posts
    168

    Default

    Stop moaning ROOT and send me some res :P
    Yoda ss54

  7. #7
    Join Date
    Nov 2010
    Location
    New England
    Posts
    1,269

    Default

    Glad it got fixed. I was wondering why I didn't get a PM.

    Flaming CHICKEN!
    Courtesy: Sturm

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •