The problem is, for the better part of three years now, people have complained about a LOT inside the game. For the better part of three years, everyone will say the best way to truly hurt Evony, is for everyone to STOP spending money. While I agree with the merits of this rationale, it's a simple fact that it a) the only way to really be effective would be for absolutely NO MONEY to be spent, game wide. None. Nada. Zilch. And b) there's no way this will happen. All Evony has to do is open up a new server and they could recoup a lot of losses from the previous month.

I, personally, have complained... I've sent in help tickets... without about a 50% success rate in getting the problem resolved. To me, that is unacceptable. Additionally, I have a personal moratorium on buying anything else (silver keys, or otherwise), not "just until they get their act together", but none whatsoever.

The idea of a class-action suit, while attractive, is difficult. You would have to prove you didn't receive a service based on what you paid for. The game, itself, is free and, any losses incurred could not be based on rumors or speculation. Yes, I believe they mislead everyone with the silver key promotion, but proving out and out fraud is up to someone with a lot more education than I have.

You could always go after their incompetent customer service, but as this is also "free". Personally, I think that Evony has done specific things that go against their own TOS, but that's for another thread.

In short, the only way to get to them, is to honestly stop buying. Period. Threats of doing so do not carry the same weight as actually cancelling the auto cents renewal, and, no matter how tempting it may be, not buying anything else. They haven't listened to the myriad of complaints so far, so complaining on the bulletin board won't help. There IS power in numbers.