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Thread: Long Maintenance ? or Servers Screwed?

  1. #61

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    thank you Thalin
    one question though : does this mean the servers will be taken offline again right now?

  2. #62

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    No. I've ordered the new drives, they'll be arriving next week and then we'll install, migrate data, test and bring the db servers on. I'm expecting minimal impact for players next week, and a lot more stability.

  3. #63
    Join Date
    Nov 2011
    Location
    Locked out :(
    Posts
    88

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    thalin, can you check a player for me? ive been attacking him for weeks and there is no way he can be online all the time ive been hitting him this is just a joke

  4. #64

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    Quote Originally Posted by iPBx View Post
    thalin, can you check a player for me? ive been attacking him for weeks and there is no way he can be online all the time ive been hitting him this is just a joke
    Sorry, but no. Please use the Helpspot system so CS staff can respond to your report and investigate when they arrive in the offices in the morning.

  5. #65
    Join Date
    Nov 2011
    Location
    Locked out :(
    Posts
    88

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    ok, thanks

  6. #66

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    would have rather heard what the issues were and what you were doing about them before now. but thank you for the update on the technical side of things....now as for your customer service people and the silver keys...where the hell are they?

  7. #67
    Join Date
    Oct 2009
    Location
    once upon a time there was a little girl named debbie who wanted to jump over the rainbow but she...
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    2,453

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    Quote Originally Posted by Thalin Athasian View Post
    No, it is not a DDOS. There are hardware issues that are being addressed, I've given an update here.
    Quote Originally Posted by Thalin Athasian View Post
    No. I've ordered the new drives, they'll be arriving next week and then we'll install, migrate data, test and bring the db servers on. I'm expecting minimal impact for players next week, and a lot more stability.
    Thank you for the update Thalin.

    This is the first concrete reply we've had from Evony's end, and we'll be looking forward to further transparency between your side and the customers.

    One or two posts have a big impact on a lot of people.
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  8. #68
    Join Date
    Oct 2009
    Location
    once upon a time there was a little girl named debbie who wanted to jump over the rainbow but she...
    Posts
    2,453

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    Quote Originally Posted by Thalin Athasian View Post
    No, it is not a DDOS. There are hardware issues that are being addressed, I've given an update here.
    Quote Originally Posted by Thalin Athasian View Post
    No. I've ordered the new drives, they'll be arriving next week and then we'll install, migrate data, test and bring the db servers on. I'm expecting minimal impact for players next week, and a lot more stability.
    Thanks for the update Thalin.

    One or two posts with concrete and factual info from Evony's end goes a long way with a lot of your customers.
    (\__/)
    (='.'=)This is Bunny. Copy and paste bunny into your
    (")_(")signature to help him gain world domination



  9. #69
    Join Date
    Jan 2011
    Location
    Australia, Sydney
    Posts
    19

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    I can not believe how addicted you guys are, just get some sort of life for 2 hours or so till they fix the issue !!!!!
    Don't say you lost resources or troops, cause thats not an excuse. You've been given alot more before, and you know it.

  10. #70

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    lol evony junkies, they know more about the money or there account than whats in the pocket :P oooops think i am 1 too

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