Quote Originally Posted by MrTiggerGolf View Post
Think of it this way. If you go to a movie tonight, and put down $15 for the new Lord of the Rings 3D showing, and the theater experiences a power outage. That, obviously, cannot be helped. Not the fault of the theater. But, do you think you should be compensated for the fact that you paid for a movie you never got to watch? Either receive your money back or a free pass for the next showing you can attend?

This is the reason why Evony should take some action to satisfy their customers...
You are right, but your comparison is off. The problem is you don't sign a TOS before you enter the theater to watch the movie. IF you had to sign a TOS saying that at any point the movie could be turned off with no refunds, THEN you would be spot on. Unfortunately, the TOS they use gives them the power to do literally anything they wany with very little recourse for players.

Quote Originally Posted by xReflex View Post
A. My post FTW. Because I don't want free stuff, I just want a valid explanation. Is that really too much to ask for?

B. Evony has been terrible lately. For the reasons I mentioned.

A + B = No more spending from me until I know for sure that my "investment" into my account won't be taken or inaccessible at any near point in the future.
Yup.

And A+B is the primary reason why my friends and I all left.

Quote Originally Posted by Khalee View Post
I want neither free stuff, nor an apology. Frankly I'm not even interested in a company-line explanation.

What I want is the issue to be fixed.

It's no longer a question of dealing with lag. It's now a question of whose day it is to be locked out while others are online running rampant through others cities. It's gone on too long to be a temporary issue, or a settling in of new software etc. Fix the problem before even your die-hard supporters are forced to quit due to a lack of ability to log on.
I agree...unfortunately I think it's to late for most players