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Thread: So whats going to happen?

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  1. #1

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    Ok. Here's what I don't understand. I have been playing this game for roughly 3 years. I started on S8 before merging into N1. This game has gotten progressively worse instead of better. The lag is horrendous on most servers and yet, Evony continues to add more new servers. The rate of which NPCs are turned into flats after maintenance has also gotten ridiculous. When zones go from 98% full to 54% full in one maintenance, that's bad. When nearly all of the zones do that, that just feels like a **** move. When this happens EVERY maintenance, it almost makes you feel like what's the point. Yes, this is a war game. Yes, the big guys will always steamroll over the little guys and take their ****. The little guys or even the mid-sized guys have almost no chance against the mega players and the only way to try to keep yourself safe is to control the open flats around you. But I'm getting off topic. Dawn, WE, the players of Evony, need an explanation about what happened and I agree, a roll back to a time in each server before the downtime is warranted. I too lost resources and eventually troops because of this downtime. A compensation package is not what I want. I want my troops and resources back. So please, roll back the servers. And for God's sake, STOP opening new servers when your current ones are so lagged that your players can barely do anything without being logged off constantly. As you saw, this has been viewed over 600 times. Your players are waiting for you to respond. Please respond very soon. Thank you for your time.

  2. #2
    Join Date
    Nov 2012
    Location
    In no Time Zone
    Posts
    176

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    And here comes silence, no comp package will come, no rollback will come, nothing will happen. So it's time for the **** to go down.
    In game name: Gilgad


  3. #3
    Join Date
    Mar 2010
    Location
    In Evony HQ, glitching the fixes
    Posts
    896

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    I want neither free stuff, nor an apology. Frankly I'm not even interested in a company-line explanation.

    What I want is the issue to be fixed.

    It's no longer a question of dealing with lag. It's now a question of whose day it is to be locked out while others are online running rampant through others cities. It's gone on too long to be a temporary issue, or a settling in of new software etc. Fix the problem before even your die-hard supporters are forced to quit due to a lack of ability to log on.
    I don't believe in thinking before I speak
    I prefer to be just as surprised as everyone else by what I say

  4. #4

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    Quote Originally Posted by MrTiggerGolf View Post
    Think of it this way. If you go to a movie tonight, and put down $15 for the new Lord of the Rings 3D showing, and the theater experiences a power outage. That, obviously, cannot be helped. Not the fault of the theater. But, do you think you should be compensated for the fact that you paid for a movie you never got to watch? Either receive your money back or a free pass for the next showing you can attend?

    This is the reason why Evony should take some action to satisfy their customers...
    You are right, but your comparison is off. The problem is you don't sign a TOS before you enter the theater to watch the movie. IF you had to sign a TOS saying that at any point the movie could be turned off with no refunds, THEN you would be spot on. Unfortunately, the TOS they use gives them the power to do literally anything they wany with very little recourse for players.

    Quote Originally Posted by xReflex View Post
    A. My post FTW. Because I don't want free stuff, I just want a valid explanation. Is that really too much to ask for?

    B. Evony has been terrible lately. For the reasons I mentioned.

    A + B = No more spending from me until I know for sure that my "investment" into my account won't be taken or inaccessible at any near point in the future.
    Yup.

    And A+B is the primary reason why my friends and I all left.

    Quote Originally Posted by Khalee View Post
    I want neither free stuff, nor an apology. Frankly I'm not even interested in a company-line explanation.

    What I want is the issue to be fixed.

    It's no longer a question of dealing with lag. It's now a question of whose day it is to be locked out while others are online running rampant through others cities. It's gone on too long to be a temporary issue, or a settling in of new software etc. Fix the problem before even your die-hard supporters are forced to quit due to a lack of ability to log on.
    I agree...unfortunately I think it's to late for most players
    83 - rtafishalinsanity - IMMT - retired
    133 - RTA - IMMT - retired
    ss63 - Slapstick - Tyrant - retired
    159 - solonely - None - just frolicking around
    160 - Laaaaaaagggggg
    168 - hahahahaha

  5. #5

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    Quote Originally Posted by RTA View Post
    You are right, but your comparison is off. The problem is you don't sign a TOS before you enter the theater to watch the movie. IF you had to sign a TOS saying that at any point the movie could be turned off with no refunds, THEN you would be spot on. Unfortunately, the TOS they use gives them the power to do literally anything they wany with very little recourse for players.
    Actually, you do "sign" a TOS when entering a theatre... Most have some type of governing language on the ticket you purchase. Now, arguably, nobody reads it, but it is there...and one could argue that, under contract law (here in the USA at least) you cannot have agreed to it because you didn't get an opportunity to read it prior to remitting payment for said ticket, thus there was no 'meeting of the minds' required for a valid contract to exist. To get around this usually there is some language on the ticket which states 'if you don't agree with these terms return ticket for a refund', or something to that extent.

    The Evony TOS has never been challenged in court; however, arguably you cannot agree to a contract which is illegal under applicable law. For example, you cannot enter into a legal agreement to kill someone, because the act of murder is illegal, thus nullifying any such contract. Likewise, taking money from someone and not providing them with the service/items they paid for would be considered 'theft' of various degrees, depending on the monetary amount involved, either a felony or misdemeaor under applicable law. It could also be considered wire fraud or mail fraid, depending on payment is remitted. Of course, you have to, once again, get the authorities with the ability to bring charges within the appropriate jurisdiction interested in pursuing such a claim.

    When you purchase game cents, Evony has an obligation to provide you with said item. Likewise if you expend the game cents for an in-game item, you have a reasonable expectation to be able to use said item and receive the appropriate value for exchanged game cents. By purchasing game cents, you're not entitled to 100% up-time, because that isn't what you paid for (although, admittedly, there is legal precident to make a saliant argument that system downtime prevents you from using the items you paid for, thus, system downtime is essentially the same as denying you access to the items for which you paid, but I believe the downtime would have to be demonstrably more significant than it has been). First and foremost, as an informed consumer, you should also protect yourself by making any online purchases using a credit-card, where your credit-card company would then become your advocate should your online purchase be less than satisfactory, or you do not receive appropriate value for your purchase.

    Obligatory Disclaimer: I am not a lawyer, although I do play one on TV, and this legal opinion is worth exactly what you paid for it in game cents.

  6. #6

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    Quote Originally Posted by TentPig View Post
    Actually, you do "sign" a TOS when entering a theatre... Most have some type of governing language on the ticket you purchase. Now, arguably, nobody reads it, but it is there...and one could argue that, under contract law (here in the USA at least) you cannot have agreed to it because you didn't get an opportunity to read it prior to remitting payment for said ticket, thus there was no 'meeting of the minds' required for a valid contract to exist. To get around this usually there is some language on the ticket which states 'if you don't agree with these terms return ticket for a refund', or something to that extent.

    The Evony TOS has never been challenged in court; however, arguably you cannot agree to a contract which is illegal under applicable law. For example, you cannot enter into a legal agreement to kill someone, because the act of murder is illegal, thus nullifying any such contract. Likewise, taking money from someone and not providing them with the service/items they paid for would be considered 'theft' of various degrees, depending on the monetary amount involved, either a felony or misdemeaor under applicable law. It could also be considered wire fraud or mail fraid, depending on payment is remitted. Of course, you have to, once again, get the authorities with the ability to bring charges within the appropriate jurisdiction interested in pursuing such a claim.

    When you purchase game cents, Evony has an obligation to provide you with said item. Likewise if you expend the game cents for an in-game item, you have a reasonable expectation to be able to use said item and receive the appropriate value for exchanged game cents. By purchasing game cents, you're not entitled to 100% up-time, because that isn't what you paid for (although, admittedly, there is legal precident to make a saliant argument that system downtime prevents you from using the items you paid for, thus, system downtime is essentially the same as denying you access to the items for which you paid, but I believe the downtime would have to be demonstrably more significant than it has been). First and foremost, as an informed consumer, you should also protect yourself by making any online purchases using a credit-card, where your credit-card company would then become your advocate should your online purchase be less than satisfactory, or you do not receive appropriate value for your purchase.

    Obligatory Disclaimer: I am not a lawyer, although I do play one on TV, and this legal opinion is worth exactly what you paid for it in game cents.
    You went into way more detail then I bothered to go into lol. Having said that, take a look at the TOS for Evony. Matter of fact, I'll make it easy for everyone:

    No Ownership Rights in Account.
    NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF Regan Mercantile, LLC.
    Account Suspension/Deletion.
    Regan Mercantile, LLC MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU. For purposes of explanation and not limitation, most account suspensions, terminations and/or deletions are the result of violations of this Terms of Use or the EULA.


    Yeah...that right there says that pretty much Evony can do whatever they want, whenever they want to whoever they want, regardless of what you "purchase" and it belongs to them - you have no recourse. Again, I'm not a lawyer, so I'm sure there are holes in it. But for the most part...yeah.
    83 - rtafishalinsanity - IMMT - retired
    133 - RTA - IMMT - retired
    ss63 - Slapstick - Tyrant - retired
    159 - solonely - None - just frolicking around
    160 - Laaaaaaagggggg
    168 - hahahahaha

  7. #7

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    Quote Originally Posted by RTA View Post
    No Ownership Rights in Account.
    Yes, this is standard boilerplate language. By creating an account, you are not effectively creating an item which could be considered personal property.


    Account Suspension/Deletion.
    Of course, they can suspend you at any time. Or ban you permanently. It's their server. None of which negates your rights as a consumer, or voids the consumer protections afforded to you when you make online purchases using your credit card.

  8. #8

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    Are we going to get a response from an official represntative? I see davemata is viewing this thread at the moment. Looks like a server roll back is out of the question as its been over a day now, which sucks so bad.

    It's just annoying how things like this happen and we are sort of shown the middle finger. I'm getting really tired of it now.

  9. #9
    Join Date
    Nov 2010
    Location
    New England
    Posts
    1,269

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    I've noticed some complaints of lost Vestas. Please report that in the CS ticketing system and then send me the ticket number via pm.

    The type of outage this was, is unavoidable in a lot of circumstances when it happens. It not only impacted us, but our upstream connections for a longer period than we could have imagined. While unfortunate, it's not unheard of for major outages such as these to occur. We're having ongoing discussions with parties involved to see how we can better prevent something like this from occurring again in the future.

    Cheers!

    Flaming CHICKEN!
    Courtesy: Sturm

  10. #10

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    Visats is not an issue I have over 16,000 hours left if that lets you know what I spent on here. My worry is now all of my cities and heros are gone when we where offline. I come back after 7-8 hours and wake up without being able to truce for sleep and have nothing. You did not set up a none attack clause so people could set there accounts back up because of the down time. My army was scattered before i got booted and stood no chance when i was gone. one million archers does nothing when in 5 cities spread out. I have nothing left after 4-5k spent is my worries and your doing nothing and no one is responding to my messages sent in. RESET THE SERVERS BACK TO THE ERROR TIME SO PEOPLE CAN START WHERE THEY LEFT OFF. We have lost the last few days anyways at the least you could get our game back to how we left it before the server crash screwed everyone over.

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