Thanks for your updates. However my wife just created a character and bought the VIP1 package and nothing has shown up. Got the confirmation email from paypal saying payment has been made. Now I am more than upset with this game. 4 purchases and nothing. I've contacted the ones you referred to and nothing. A bit disgruntled now. I'll sit and wait but I will contact my bank tomorrow and have them chargeback on my credit card payments. This is rediculous. For those of you that give it a try good luck to you all.