Any word or GUARANTEE from Evony that we will not in anyway lose what we was orignally ours in the game due to the super big mess up on their part?

Cause that is the concern on everyone's mind. Loyal players are losing troops, cities are in refuge, some players even have lost their cities. So is there any
GUARANTEE that they will sort out the mess and ensure that NO PLAYER is disadvantaged in any way as a result of THEIR mess up.

Are they able to reset to the way everything was before this mess they created started? Otherwise it is NOT FAIR.

It is NOT FAIR that your loyal players / customers have to pay for YOUR MISTAKES.

And it is only right and fair that if ANY player is disadvantaged due to your BIG MESS up that you offer proper and appropriate compensation for the hours, days and even weeks of hard work & real money spent on your game - which you at Evony have messed up.

It is ONLY RIGHT & FAIR. And if you truly care about your customers / clients that you should make it up to them BIG TIME for your really BIG MESS.

For starters, we would like some news and some reassurance that NO PLAYER will be unfairly disadvantaged because of this.