Quote Originally Posted by Darth Humpy View Post
HTRAD: Hi Evony, we have a problem, no one can login

Evony: It must be your Internet Connection, Please call your ISP.

HTRAD: My ISP is OK. I'm busy on Facebook having a conversation about how screwed up you are. We can't login.

Evony: OK. Please login and send me a screenshot.

HTRAD: I can't login

Evony: I can't help you unless you can send a screenshot.

HTRAD: It's OK. The server is back up.

Evony: Can you send a screenshot?

HTRAD: OK, attached.

Evony: Everything looks OK - can I close the case?
Typical response . treat all of their paying customers like they are a bunch of dummies .