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I've never seen a long term one either. At longest, they should resolve at maintenance, based on how that process works.
Essentially what happens is this: Too many trash commands are sent to the server too fast due to players happily ignoring the TOS. We have a few routines that then run to clean it up and fix the issue. Queue fills up again, routines run again. Wash, rinse, repeat until the queues are filling as fast as they're being cleaned, and then it has to be resolved manually.
It's a technical issue caused by player choice. We work hard to avoid it and to mitigate it when it happens. In the extremely rare cases where a single account has it happening for a long period, it's due to an issue with the account, and CS has to investigate. That's when you need to file a CS ticket, or it won't be resolved.

Flaming CHICKEN!
Courtesy: Sturm
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