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Thread: Email reply

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  1. #1

    Unhappy Email reply

    I was just wondering how long it takes for evony staff to respond to an email or if they even read them?

    I was also wondering if they actually look at bug reports?

  2. #2
    Join Date
    Apr 2009
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    "OH!" "IO!"
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    Default

    How long ago did you send the email?

    Prince of OTD.
    Founder of the Off-Topic and the SEUA.
    Earth Archmage of the Wizard Mercenaries.

  3. #3

    Default

    Quote Originally Posted by Grimsey View Post
    I was just wondering how long it takes for evony staff to respond to an email or if they even read them?

    I was also wondering if they actually look at bug reports?
    I've had a couple pending since April. Draw your own conclusions.

  4. #4

    Default

    The Evony team do respond to emails. If you feel yours is not being answered, send it to one of the community reps or myself.

  5. #5
    Join Date
    Jun 2009
    Location
    Croatia
    Posts
    157

    Default

    Indeed, I sent contacted the Evony staff and they replied explaining all possibilities why the bug happened and such...
    I was surprised, as my first impression is very good and most of people are talking Evony staff never responds lol

    CLOSE SHUT THE JAWS OF OBLIVION

  6. #6

    Default

    Last week I lost 20K of ballista on an attack. It was against a players city, he had 14K of AT. The battle lasted 34 rounds, I lost all the Ballistas and I did ZERO damage to him. He had 5 Defensive Trebuchets and they did not even fire. I submitted a bug report and still have not heard anything. This is the second time I have submitted a bug report, the first for a different situation. Both times not a single reply.
    This is a MMOG, enjoy it as a community

  7. #7

    Default

    Quote Originally Posted by whytnyte View Post
    Last week I lost 20K of ballista on an attack. It was against a players city, he had 14K of AT. The battle lasted 34 rounds, I lost all the Ballistas and I did ZERO damage to him. He had 5 Defensive Trebuchets and they did not even fire. I submitted a bug report and still have not heard anything. This is the second time I have submitted a bug report, the first for a different situation. Both times not a single reply.
    That's probably not a bug. If his archery and walls were of decent level, the ATs killed your ballista before they got into range. It would only take 14k ATs two turns to kill 20k ballista, whereas offending ballista would spend one or two turns (more without HBR 10) in the AT's attack range without being in range to attack the AT's themselves. Therefore, Attacking players with ballista = bad, at least if you are putting them up against AT's without archers and other things to run in front of them.

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