Abracax, you missed the point. Yes, Kemp was never really forced, like I was never forced to take this position on the forums, rather, we fall into them. Now, I understand why you defend them so much abracax (considering your married to FoxyBunny), and I understand this is a company. Yet, everyone knows the best way a company thrives is through customer service. The ability to locate weaknesses and fix them. Evony unfortunately doesn't do this. Rather, they might say something, yet they have lost so much creditibility in the gaming community as well as their own community that there is very little we can believe anymore. It has been my hope to fix their image rather then freezing it in place as it is. Unfortunately, the progress on fixing things around here are quite displeasing. Yes, the mods can't really do anything, but I do hope that they still fight for player. They must remember we can't see what they see (save for you abracax), and what I see anymore has really discouraged me.
Call me old fashioned, but I feel a person should fight for others even if at the risk of losing any power they ever had, and you should always take your friend's word over that of a company's and search for both sides of the argument. I understand the mods deal with crap on a daily basis, yet that was by their own choice. Even with dealing with that, they should still work in the best interest of the player, not the company (even though the 2 should be 1 in the same). Anymore though, it looks like alot of the mods work for the company's best interest and not the players. Seeing what I have, my thoughts have become tainted about people (something I wish I could change, but the knives went very deep) and I'm extremely annoyed by what I see.
Anyways, without having specific knowledge from the company itself, there is nothing I can do to help out around here. I've been thrown in a corner, and I sit there bleeding to death anymore. I have began to leave the middle ground, but that is because I have had no choice. The middle ground has been destroyed, and the only way it can be reestablished is if both sides work on reaching for it now. I can't make the first move though, so, the choice is theirs.
A man might not be able to move a mountain, yet he will accomplish nothing if he never tries.
Well, I'm tired of these forums. Very little humor in them anymore. Adios all.
A business is not required to inform customers of decisions they make, but a business that doesn't won't remain in business for long. Also, of those three types of people complaining:
1. People who troll no matter what
2. People who troll and overreact to a problem, but which is still a real problem
3. People who complain about real problems without trolling
In a solid community, people #1 and 2 will be rejected by the community in general. Here, #1 is rejected usually, #2 is often not because the problems are often significant enough and left unaddressed for long enough that enough of the community feels sympathetic towards the poster even if they are taking it too far. That also makes for a hellish environment for mods. Right now, aside from the lack of communication itself, I would think the biggest problem is that all of us are left wondering if all our servers are going to be smashed together in a dysfunctional heap in the same manner as WN1 & WN2, which really ought not to be done until whatever change talked about some time ago by Dawnseeker to enable the maintenance of large armies without the use of NPCs, has been implemented.
It`s extremely difficult if not impossible to cooperate and offer positive feedback and suggestions when one is kept in the dark and given no information.
If by cooperation you mean, sit down, shut up and do what your told, well then I would say that most of the players/customers are cooperating.![]()
This thread is going in the wrong direction.
Feedback is important, but what kind of feedback do you expect them to give hostile threads?
ABakker, who I am married to has nothing to do with it. I have successfully saved 3 stores from being in the negative and increased their profits by more than 20% each time. I know what it takes to run a business and the employees I had either worked with me to change things for the better or they were fired. Not once did I consult with my customers on the changes I made, I did however value their constructive criticism and positive input. Now, we are customers, not employees. Yet it still works the same, people can either work with the company towards change or just become a problem.
We as players can direct what changes are made, you don't have to know what they are attempting to do. If more people would offer up constructive criticism and let the company know what works well, you as players can direct the changes that are made.
My life has been spent in Retail Management. Retail changes on a daily basis, and I mean daily. It is constantly evolving because customers direct the changes. Retail companies just try to jump ahead of the curve to be prepared.
With all due respect to your retail experiences a very important thing to keep in mind is that most of the players are here for entertainment and have no interest in "working" for the company,so naturally when their entertainment is disrupted or changed to the point of not being entertaining anymore they are just going to rant and complain.The people that do have an interest in "working" for the company and helping to make changes can`t give effective feedback if they are kept in the dark as to what changes are being contemplated.
I still maintain that without knowing what and why things are changed that it is impossible to give effective feedback that will be of much help.
Last edited by nbforrest; 09-09-2009 at 05:13 PM.
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