maybe, just maybe ,if evony spent a little more time and money improving their customer service and fixing game problems, and less time and money hiring lawyers and ignoring customer complaints/game problems, people might actually start writing good reviews about them without being bribed to do so by entering contests to win 500 game cents and then there might be fewer negative reviews that require law suits.

A good quality product stands on it`s own and attracts customers regardless of what negative things are said about it.
A poor quality product won`t stand for long or retain customers no matter how many good reviews are written about it.