so if you go to the UMGE website you may have the option to talk to a representative of UMGE just at the top of the following page you may click on live online chat and give a username to chat with a reason a phone number and which game you are wanting to inquire about.
http://umge.com/
For all you people that think your cries for help will not get answered here in the forums or you want to talk about your username being banned or anything else for that matter you may get a second chance. check out their live chat


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