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Thread: Victim of Restart Game Feature Reactivated?

  1. #1

    Default Victim of Restart Game Feature Reactivated?

    I saw this thread on 11/10/09

    "Restart Game Feature Reactivated"

    On that date I logged in. When I clicked "play now"

    the page changed to a form with a map with city name etc fields with no instructions.

    I sent an email to support and got a canned answer that did not help.

    I tried a couple times and kept getting redirected to this form.

    I finally figured out to fill in my play info and then ....

    everything I built was gone.

    1. After I log in with an email why do I have fill in that form again?

    2. Why did this loss occur was it the restart thing.

    3. What steps is management going to take to insure hours of play are not wasted again?

  2. #2
    Join Date
    Apr 2009
    Location
    A little ways north of Montreal, Quebec.
    Posts
    5,233

    Default

    I apologize RobertD, but I'm not sure I understand the problem stated. Are you saying your game wouldn't restart or that it actually did?

  3. #3
    Join Date
    Jun 2009
    Location
    In your Occipital Lobe
    Posts
    3,927

    Default

    I think he is saying he saw a thread about it and is curious what happened to the thread maybe?

    If you come to a fork in the road, take it!
    -Yogi Berra
    http://www.youtube.com/watch?v=PQHPYelqr0E

  4. #4
    Join Date
    Jul 2009
    Location
    Romagna 600,700 area:)
    Posts
    2,895

    Default

    i think he always go to main page and creates new user lol

  5. #5

    Default the same thing happened to me

    but it was an alt account i had forgotten about my first evony account i got a please come back email and when i went to log in the first time it was fine and i laughed bc it is like 10k prestige. So a few days latter i logged in by accident (yay for my browser saving cookies and that accounts log in info instead of my main on the log in page) and the same thing happened to me. It restarted the account i assumed it was bc of the restart thing that was activated, or bc it was such low prestige and was finally cleared but i have no idea.
    For my birthday, my work gave me 3 days off. AND SO DID EVONY!!!! THANKS GUYS!

  6. #6
    Join Date
    Jul 2009
    Location
    Raiding Your Fridge
    Posts
    4,420

    Default

    I'm debating whether you might have had a restart problem or just logged onto a different server.

    Are you sure you logged onto the same server?

    Did you have to put in your Lord, City and etc name again as if you were starting a new game?

  7. #7
    Join Date
    May 2009
    Location
    Pennsylvania
    Posts
    6,308

    Default

    How much time elapsed between your last login before that attempt, and the time you noticed your account was wiped out? We do clear inactives regularly, and it's possible you were gone long enough to have that happen to you.

    Additionally, I have seen quite a few cases where someone forgot which email address they used to sign up and tried to log in with a different one.

    If you don't believe either scenario applies to your situation, I'd be happy to take a look at this for you. Please send your name, server number, and the date this occurred to me by pm and I'll ask our tech team to take a look at your account.

  8. #8

    Default

    Just a note of clarification:

    Restart Account doesn't mean to take an old inactive account and start it up again.

    It means to take an existing active account on a server, and to start again from scratch (say if for example someone takes all your towns, and knocks your last city to 0 loyalty and steals all your stuff making it impossible for you to play anymore).

  9. #9

    Default

    Quote Originally Posted by JPA32 View Post
    I'm debating whether you might have had a restart problem or just logged onto a different server.

    Are you sure you logged onto the same server?

    Did you have to put in your Lord, City and etc name again as if you were starting a new game?
    Thanks everyone and I am sorry for taking so long and be so short.

    Yes I may have logged into another server. I believe that I could not get access so I tried switching to another server. (Does this restart you?)

    One additional thing that I discover my PC was on and evony was loaded in a browser during a power outage at my place.

  10. #10

    Thumbs up

    Quote Originally Posted by Wildor View Post
    I apologize RobertD, but I'm not sure I understand the problem stated. Are you saying your game wouldn't restart or that it actually did?
    It did restart and I did not want it to restart. I have started over and okay now thank you. Great forum and game.

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