I saw this thread on 11/10/09
"Restart Game Feature Reactivated"
On that date I logged in. When I clicked "play now"
the page changed to a form with a map with city name etc fields with no instructions.
I sent an email to support and got a canned answer that did not help.
I tried a couple times and kept getting redirected to this form.
I finally figured out to fill in my play info and then ....
everything I built was gone.
1. After I log in with an email why do I have fill in that form again?
2. Why did this loss occur was it the restart thing.
3. What steps is management going to take to insure hours of play are not wasted again?



Bookmarks