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Thread: Thanks Evony For Nothing!

  1. #1
    Join Date
    Jul 2009
    Location
    WestVirginia
    Posts
    72

    Angry Thanks Evony For Nothing!

    About a month ago i lost my best hero and 90k archers on a lvl 10 npc attack.Right when the attack was going to hit the progress bar stuck at 1 second then stayed there for 30 minutes, so I refreshed my browser and lost my archers and hero with no report on what happened.I would have won easy as i have done it all the way i always have scouted it down to a lvl 5 hero,sent 90k archers 10k warriors and my best hero with 250 attack.THEY NEVER RETURNED I WROTE EVONY A DOZEN TIMES NOTHING EVER HAPPENED I GOT A REPLY SAYING 5 DAYS IT HAS BEEN ALMOST A MONTH! I JUST WANTED TO SAY THANK YOU EVONY FOR TREATING ME LIKE A NOBODY! CUSTOMER SERVICE WITH A KNIFE IN MY BACK THANK YOU FOR MAKING MY REQUEST GARBAGE!

    Killa C Swabia Server 2 2.1 million prestige so far ...

  2. #2
    Join Date
    May 2009
    Location
    Belfast, N.Ireland
    Posts
    2,199

    Default

    Quote Originally Posted by Killa C View Post
    THANK YOU FOR MAKING MY REQUEST GARBAGE!
    You're welcome.
    90k archers is nothing (probably why(if) they ignored your complaint),

    The point of rants in these Forums escape me, but at least you posted it in the right place .

  3. #3
    Join Date
    Jul 2009
    Location
    WestVirginia
    Posts
    72

    Default

    Quote Originally Posted by Th0r View Post
    You're welcome.
    90k archers is nothing (probably why(if) they ignored your complaint),

    The point of rants in these Forums escape me, but at least you posted it in the right place .
    It isnt the archers that bother me it is the hero and that my request was ignored.

    Killa C Swabia Server 2 2.1 million prestige so far ...

  4. #4

    Default I sympathize with you

    Just last week I lost my highest politics hero (250+)killing off a lower level npc by the time i finished attacking it to 0, I fell asleep right before the last attack hit. Woke up 2 hours later my politics hero took the town, then deserted since the new town couldnt pay her fees.

    Sent in an e-mail asking why there can't be a "so many hours" grace period for situations like that where you take a town, then have at the minimum 6 hours to reinforce it with resources before you start losing troops or heros.

    No response to my e-mail.

  5. #5
    Join Date
    May 2009
    Location
    Belfast, N.Ireland
    Posts
    2,199

    Default

    Quote Originally Posted by Cristof View Post
    Just last week I lost my highest politics hero (250+)killing off a lower level npc by the time i finished attacking it to 0, I fell asleep right before the last attack hit. Woke up 2 hours later my politics hero took the town, then deserted since the new town couldnt pay her fees.

    Sent in an e-mail asking why there can't be a "so many hours" grace period for situations like that where you take a town, then have at the minimum 6 hours to reinforce it with resources before you start losing troops or heros.

    No response to my e-mail.
    The mail thing is for reporting bugs and spammers etc,
    but you could post the idea it in the "game suggestion box" and wait for a rep to look over it, maybe then they'll put it in-game.

  6. #6

    Default

    kila everyone has an issue with their customer service , im writing a mail to the BBB if they dont start taking action, its not fair ive put over 200$ into this game and i have send over 50 mails to them with not a single response reguarding the 0% medal drop rate on server 2, i have no got a single medal in over 2 weeks , and ive hit well over 2k lvl 4,5 and 10 npcs , another 50 mails reguarding the fact that i have not received my cents for voting for the queen months ago and not a single response. evony customer service is the worst ive ever seen. EVONY we are the reason your in business, your cusomers, TREAT US WITH RESPECT!
    server 2 , swabia2
    3mil+ prestige

  7. #7

    Default

    couple days ago i got an email from Customer Service...

    Responding to a request made back in early October...

    I think they're a bit backlogged yet.
    <19:42>[DPS]: can i have the coords of that 'real life' please.. i'dd like to scout it

  8. #8
    Join Date
    May 2009
    Location
    Australia
    Posts
    4,521

    Default

    Quote Originally Posted by Druegan View Post
    I think they're a bit backlogged yet.




    This might help.
    PEACE

  9. #9

    Default

    Quote Originally Posted by Cristof View Post
    Just last week I lost my highest politics hero (250+)killing off a lower level npc by the time i finished attacking it to 0, I fell asleep right before the last attack hit. Woke up 2 hours later my politics hero took the town, then deserted since the new town couldnt pay her fees.

    Sent in an e-mail asking why there can't be a "so many hours" grace period for situations like that where you take a town, then have at the minimum 6 hours to reinforce it with resources before you start losing troops or heros.

    No response to my e-mail.

    Ok, you are just ridiculous. That's like asking for a refund after eating half a sandwich. "I know I said mustard, but I really wanted mayo." That is .... only thing I can think of is...

    What a newb.

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