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Actually, it is far more difficult and time-consuming than you suggest, although we are working on it and I have personally submitted quite a few instances of multi-accounting up for banning. The question becomes one of priorities. Do you want the devs to spend all their time searching out and banning multis or do you want them to work on lag on the servers, developing AgeII, fixing bugs, and bringing new features into the game that the players have asked for? For Customer Service, I can ask the same question, but substitute in things like billing issues, people who can't access their accounts, harassment of other players, etc.
BTW, my tone SirBourne, is simply one of aggravation. I don't really care to see the staff members here work so very hard to take care of the customers just to be forever attacked here because someone thinks one or another issue is being neglected. The gross proliferation of complaining on this forum is tiring.
Last edited by FoxyBunny; 11-24-2009 at 06:46 PM.
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