The support we get in-forum is fantastic. Replies to what we ask almost straight away.

I think most people are complaining about in-game support. When a mail is sent off to Evony, a reply back is rare. I've never experienced this to be fair, any issue I have had has been dealt with by a rep via these forums.

My only tiny issue is this, why is customer service dealt with in the open on the forums and not answered in-game via the support link?

Other than that, I like Evony. Been playing since May and yes I'm still here! By far the best browser based game I have played since they became popular. Looking forward to see what they bring out next (Evony age 2 hint hint)