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Thread: Paying Customer's Views

  1. #31

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    I think you have things to focus on in Age I before even beginning in Age II, if you look at your competitors, they have pleased customers with no expansions at all, or even one every couple of years, I think a lot of people here are excited to see Age II on the horizon, but would appreciate more focus on the now.

    I would be more pleased to see bug fixes and server repairs, that may be obsolete in three months, then Age II rushed out of the oven, even if it seems like more work to fix these issues that will become obsolete, it will show more concern for your customers experience then it does now. You guys know the problem won't be a problem then, but we don't, and on this end it looks like it is just being ignored and neglected.

    Like you said, it hasn't even been out for a year yet, so take your time, and get into the groove of things, no need to rush off into a new version.

    SN1 - XXX - Member
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  2. #32
    Join Date
    Dec 2009
    Location
    Coltsville, Indiana
    Posts
    36

    Thumbs up

    Thank Dawnseeker for such a great response to the community.

    I am a happy Evony player! Each time I have paid for something, I got exactly what it said I would get. Quickly and Immediately. If ever I did not receive it, I would not spend anymore. Same idea with a soda machine. You put your dollar in and it doesn't give you the soda. Are you going to keep putting dollars in? I build my cities and armies and play the game. I am not ranked #1 on my server and have no personal desire to be. I like the game and my alliance. I maintain my army within the amount of free time I have. I don't build a 2 mil sized army when I can only play for 4 hours.

    Sometimes my server incurs lag...it happens. I have lost troops to this, but it's game. I just queue more. I have spent money for items, gotten them and used them. Sometimes it takes a couple of minutes to log in or the server has crashed. It happens. Later, I log in and play. Players that bot, I tele away from them, you won't farm my cities.

    Evony staff, you have my appreciation. You gave me a free game online and allow me to choose if I want to purchase more items at my own discretion, not by force. If I am unhappy, I can choose to move on to another game.

    If your OS crashes because you downloaded junk to it and used it in manner it was not meant to be used, you are not refunded what you paid for said OS. You pay for something, you get it. How you use it is up to you. But don't cry "Chargeback" because you're upset with performance. This is a game meant for enjoyment. So enjoy it and let Evony continue to improve it.

    PS- Give the Mods/Admins a break. I'm sure they have to deal with a lot of unnecessary anger and ignorance. Adding to it does not help. Everything is not as immediate as we sometimes wish it would be. If that fails, remember it's a game.
    Last edited by Andrea of Bridgeshire; 01-24-2010 at 05:09 PM.

  3. #33
    Join Date
    Sep 2009
    Location
    Jackson, NJ - USA
    Posts
    969

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    Quote Originally Posted by Andrea of Bridgeshire View Post
    Thank Dawnseeker for such a great response to the community.

    .
    Great Post

    +1 Rep

    "People once believed, that when someone dies, a crow carries their soul to the land of the dead. But sometimes, something so bad happens, that a terrible sadness is carried with it and the soul can't rest. Then sometimes, just sometimes the crow could bring that soul back to put the wrong things right"

  4. #34
    Join Date
    Jul 2009
    Location
    Have you checked that box in your closet lately?
    Posts
    2,898

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    Quote Originally Posted by Canedriver View Post
    So still waiting on my answers mods.

    Why was i given a 3 day ban when I do not bot?

    Why was I given a 3 day ban when i do not multi account?

    Why are emails sent to billing/support unanswered with regards to this?

    Why is the phone number listed via paypal for evony unanswered?

    Why is a call not returned from that number when a voice mail was left? 3 TIMES?

    Why are these questions not being answered by mods?

    Quick to hand out bans and delete post yet still have not answered the questions?

    Not going away anytime soon, go ahead keep giving me infractions, the questions will continue to be asked.

    Posted in a thread i have posted in before in General discussion so your infraction flaming doesn't cut it. Legitimate questions in a correct area.
    We Mods haven't answered simply due to the fact that we arent employed by the company and thus do not have access to the answers. Quit asking us why we havent answered when its not us you should be asking
    135 gray rep 158/200 rep points Rep me if i helped!! thnx!!

    OUT OF BASIC YAAY!!! Now I'm in tech school

  5. #35
    Join Date
    May 2009
    Location
    Somewhere.
    Posts
    5,950

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    Quote Originally Posted by Dawnseeker View Post
    You wont lose anything you've worked for in Age II. It is an expansion, not a fresh start.
    Look at that.... Dawn giving away a piece of information nobody picked up on.

    Thanks Dawn... When Age 2 was up, all those months ago, for beta-testing, that one day or so (was it even a day), it was classed as a different game, not an expansion, but indeed a fresh start.

    So you guys have changed it now. Very interesting...

  6. #36
    Join Date
    May 2009
    Posts
    8,887

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    Quote Originally Posted by Canedriver View Post
    Why are these questions not being answered by mods?
    Canedriver, I'm really sorry that you are angry, and I hope things can get resolved more or less to your satisfaction. The question I quote from you above is, ironically, the only question I can answer. All your other questions relate to game or corporate issues, and contacting moderators is only useful for forum issues. A moderator can help with a question like "How do I get a signature?" but can't help with the other issues you have. Sorry.

  7. #37
    Join Date
    Oct 2009
    Location
    Hornell NY
    Posts
    5

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    I pay while playing this game too: But I would like to keep my cities once they reach lv 10 from being taken away from me. Lot's of time and money go into these cities just to have some other player telport next to you and take it all away and then telport else where, he too is paying coins for the telports as well. Where's the fairness when a stronger spending player pits your cities down to nothing against a weak spending player whom is trying to build a stronger city? The whole concept of this game is getting people to spend money on coins if you want to achieve a better city and then loose it? just to spend more money for coins again.. This game is free to play because, you can log into it and then after that it's just pure luck.

  8. #38

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    Quote Originally Posted by Edu View Post
    Look at that.... Dawn giving away a piece of information nobody picked up on.

    Thanks Dawn... When Age 2 was up, all those months ago, for beta-testing, that one day or so (was it even a day), it was classed as a different game, not an expansion, but indeed a fresh start.

    So you guys have changed it now. Very interesting...
    this information is easy to see without even looking, I feel like they have made it very clear already that it is more of a patch/addition than I whole new game, not some secret that was just revealed.

    Quote Originally Posted by Canedriver View Post
    So still waiting on my answers mods.

    Why was i given a 3 day ban when I do not bot?

    Why was I given a 3 day ban when i do not multi account?

    Why are emails sent to billing/support unanswered with regards to this?

    Why is the phone number listed via paypal for evony unanswered?

    Why is a call not returned from that number when a voice mail was left? 3 TIMES?

    Why are these questions not being answered by mods?

    Quick to hand out bans and delete post yet still have not answered the questions?

    Not going away anytime soon, go ahead keep giving me infractions, the questions will continue to be asked.

    Posted in a thread i have posted in before in General discussion so your infraction flaming doesn't cut it. Legitimate questions in a correct area.
    On their behalf your one of thousands of players who are claiming 'I didn't do anything wrong' when they did, just move on. If your unhappy than leave the game.

    SN1 - XXX - Member
    S90 - Legacy - Presbyter
    S127 - vanguard - Host

  9. #39

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    Quote Originally Posted by bruxsa View Post
    I pay while playing this game too: But I would like to keep my cities once they reach lv 10 from being taken away from me. Lot's of time and money go into these cities just to have some other player telport next to you and take it all away and then telport else where, he too is paying coins for the telports as well. Where's the fairness when a stronger spending player pits your cities down to nothing against a weak spending player whom is trying to build a stronger city? The whole concept of this game is getting people to spend money on coins if you want to achieve a better city and then loose it? just to spend more money for coins again.. This game is free to play because, you can log into it and then after that it's just pure luck.
    You DON'T need to spend money, you can get all those items from attacking other players.. and if you spent money to get your town to lvl 10 then you wasted it, you can easily just capture an NPC lvl 10, and while your doing this you'll end up with enough mich scripts and teleports to never need to spend a dime.

    Also - never get attached to a town -- it is fair because as they do it to you, nothing is stopping you from doing it to them.

    SN1 - XXX - Member
    S90 - Legacy - Presbyter
    S127 - vanguard - Host

  10. #40
    Join Date
    Dec 2009
    Location
    Coltsville, Indiana
    Posts
    36

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    Quote Originally Posted by insidmal View Post
    You DON'T need to spend money, you can get all those items from attacking other players.. and if you spent money to get your town to lvl 10 then you wasted it, you can easily just capture an NPC lvl 10, and while your doing this you'll end up with enough mich scripts and teleports to never need to spend a dime.

    Also - never get attached to a town -- it is fair because as they do it to you, nothing is stopping you from doing it to them.
    I could not agree more.

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